Customer Service Jobs in Boca Raton, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Tamarac, FL (12 miles from Boca Raton, FL)
- 9 hours ago
- Tamarac, FL (12 miles from Boca Raton, FL)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Hollywood, FL (23 miles from Boca Raton, FL)
- 12 hours ago
- Hollywood, FL (23 miles from Boca Raton, FL)
- 12 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 1 day ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Hollywood, FL (23 miles from Boca Raton, FL)
- 1 day ago
- Hollywood, FL (23 miles from Boca Raton, FL)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Sunrise, FL (16 miles from Boca Raton, FL)
- 2 days ago
- Sunrise, FL (16 miles from Boca Raton, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wilton Manors, FL (14 miles from Boca Raton, FL)
- 2 days ago
- Wilton Manors, FL (14 miles from Boca Raton, FL)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Banking Customer Service Representative - Onsite
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 2 days ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Loss Prevention Customer Service Associate II
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 2 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Hollywood, FL (23 miles from Boca Raton, FL)
- 4 days ago
- Hollywood, FL (23 miles from Boca Raton, FL)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Associate - Temporary
- Lauderdale Lakes, FL (12 miles from Boca Raton, FL)
- 4 days ago
- Lauderdale Lakes, FL (12 miles from Boca Raton, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Banking Customer Service Representative - Onsite
- North Lauderdale, FL (12 miles from Boca Raton, FL)
- 5 days ago
- North Lauderdale, FL (12 miles from Boca Raton, FL)
- 5 days ago
service driven....
- Pembroke Park, FL (24 miles from Boca Raton, FL)
- 5 days ago
- Pembroke Park, FL (24 miles from Boca Raton, FL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Palm Springs, FL (21 miles from Boca Raton, FL)
- 5 days ago
- Palm Springs, FL (21 miles from Boca Raton, FL)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Vlg Wellingtn, FL (21 miles from Boca Raton, FL)
- 7 days ago
- Vlg Wellingtn, FL (21 miles from Boca Raton, FL)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boca Raton, FL
Highest Education Level
Customer Services in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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