Customer Service Jobs in Delaware

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 19 Jobs

Customer Service Associate - Temporary

  • Greenville, DE
  • 9 hours ago
  • Greenville, DE
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Magnolia, DE
  • 9 hours ago
  • Magnolia, DE
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE
  • 2 days ago
  • Talleyville, DE
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Millsboro, DE
  • 7 days ago
  • Millsboro, DE
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lewes, DE
  • 7 days ago
  • Lewes, DE
  • 7 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Client Service Representative

  • Wilmington, DE
  • 11 days ago
  • Wilmington, DE
  • 11 days ago

Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....

Customer Service Associate

  • Newark, DE
  • 12 days ago
  • Newark, DE
  • 12 days ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Officer (w/m/d)

  • DE
  • 12 days ago
  • DE
  • 12 days ago

Mehr Informationen finden Sie auf: www.cma-cgm.com Zum nachstmoglichen Eintrittstermin suchen wir fur unseren Standort in Hamburg, Bremen, Dusseldorf, Frankfurt oder Munchen einen: Customer Service...

Customer Service Associate- Overnight Shift

  • Rehoboth Beach, DE
  • 13 days ago
  • Rehoboth Beach, DE
  • 13 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Millsboro, DE
  • 13 days ago
  • Millsboro, DE
  • 13 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate - Nights/Weekends

  • Newark, DE
  • 17 days ago
  • Newark, DE
  • 17 days ago

Customer Service Associate - Nights/Weekends 3.7 3.7 out of 5 stars 127 Grove Lane, Newark, DE 19711 Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact...

Customer Service Representative I

  • Smyrna, DE
  • 20 days ago
  • Smyrna, DE
  • 20 days ago

POSITION TITLE: CUSTOMER SERVICE REPRESENTATIVE I DEPARTMENT: ADMINISTRATION - FINANCE STATUS: NON-EXEMPT/UNION REPORTS TO: CUSTOMER SERVICE MANAGER OR OTHER ASSIGNED SUPERVISOR I....

Customer Service Officer (f/d/m)

  • DE
  • 29 days ago
  • DE
  • 29 days ago

Zum nachstmoglichen Zeitpunkt suchen wir Sie als Customer Service Officer w/m/d) fur unseren Standort in Mannheim. Die Besetzung dieser Stelle ist in Vollzeit oder Teilzeit moglich....

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE
  • 30+ days ago
  • Rehoboth Beach, DE
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative II

  • Wilmington, DE
  • 30+ days ago
  • Wilmington, DE
  • 30+ days ago

This team provides an elite, quality customer service, educational support to their customers on a daily basis....

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Delaware offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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