Customer Service Jobs in Aurora, CO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 58 Jobs

Retail Customer Service Associate

  • Aurora, CO
  • 12 hours ago
  • Aurora, CO
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Banking or Financial Services

  • Greenwood Village, CO (10 miles from Aurora, CO)
  • 16 hours ago
  • Greenwood Village, CO (10 miles from Aurora, CO)
  • 16 hours ago

Banking customer service experience Payment/ account number experience Experience in navigating multiple systems...

Associate Client Relations Specialist

  • Denver, CO (2 miles from Aurora, CO)
  • 17 hours ago
  • Denver, CO (2 miles from Aurora, CO)
  • 17 hours ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Senior Associate Client Relations Specialist

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Customer Service Associate

  • Parker, CO (17 miles from Aurora, CO)
  • 1 day ago
  • Parker, CO (17 miles from Aurora, CO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist, Employee Benefits

  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago
  • Denver, CO (2 miles from Aurora, CO)
  • 1 day ago

Experience: Minimum 1 year of administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....

Customer Service Associate - Temporary

  • Thornton, CO (9 miles from Aurora, CO)
  • 1 day ago
  • Thornton, CO (9 miles from Aurora, CO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning Shift

  • Wheat Ridge, CO (13 miles from Aurora, CO)
  • 1 day ago
  • Wheat Ridge, CO (13 miles from Aurora, CO)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Thornton, CO (9 miles from Aurora, CO)
  • 1 day ago
  • Thornton, CO (9 miles from Aurora, CO)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Part-time - Aurora

  • Aurora, CO
  • 2 days ago
  • Aurora, CO
  • 2 days ago

Cash handling and customer service experience preferred....

Customer Service Associate

  • Denver, CO (2 miles from Aurora, CO)
  • 3 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 3 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Ikon Pass Customer Support Agent

  • Denver, CO (2 miles from Aurora, CO)
  • 4 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 4 days ago

Other duties as assigned REQUIRED QUALIFICATIONS Previous direct experience with reservations/sales and/or customer service Professional communication skills required Proficient computer and interpersonal...

Client Service Representative

  • Westminster, CO (12 miles from Aurora, CO)
  • 4 days ago
  • Westminster, CO (12 miles from Aurora, CO)
  • 4 days ago

Customer service Customer relationship management Entry level Full Job Description At Arrowhead Animal Hospital, we are dedicated to our patients and believe in creating a sustainable work environment...

Customer Service Associate II

  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago
  • Denver, CO (2 miles from Aurora, CO)
  • 5 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Loss Prevention Customer Service Associate II -TJ Maxx Full Time

  • Westminster, CO (12 miles from Aurora, CO)
  • 6 days ago
  • Westminster, CO (12 miles from Aurora, CO)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Aurora, CO

Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.


Local
National
459,022
8,333
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Aurora, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Aurora, CO offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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