Customer Service Jobs in Tucson, AZ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-11 of 11 Jobs

Customer Service Associate

  • Tucson, AZ
  • 2 hours ago
  • Tucson, AZ
  • 2 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate

  • Tucson, AZ
  • 6 days ago
  • Tucson, AZ
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate West Central

  • Tucson, AZ
  • 8 days ago
  • Tucson, AZ
  • 8 days ago

As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....

Customer Service Associate

  • Tucson, AZ
  • 20 days ago
  • Tucson, AZ
  • 20 days ago

Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decors customers....

Client Service Specialist AZ

  • Tucson, AZ
  • 25 days ago
  • Tucson, AZ
  • 25 days ago

Must have great communication skills and enjoy helping people Prior customer service and/or call center experience taking inbound calls from customers a plus Experience in banking, loans or mortgage...

Pharmacy Customer Service Associate

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Loss Prevention Customer Service Associate II

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Tucson, AZ
  • 45+ days ago
  • Tucson, AZ
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Tucson, AZ
  • 45+ days ago
  • Tucson, AZ
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 N Stone Ave, Tucson, AZ 85704...

Customer Service Representative

  • Tucson, AZ
  • 60+ days ago
  • Tucson, AZ
  • 60+ days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Tucson, AZ
  • 60+ days ago
  • Tucson, AZ
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Tucson, AZ

Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.


Local
National
914,763
19,425
Large

Customer Service Online Courses and Training Opportunities

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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

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Salary for Customer Service Jobs in Tucson, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Tucson, AZ offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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