Customer Service Jobs in Gilbert, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 2 hours ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 2 hours ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 1 day ago
MedVet is thrilled to announce their newest location in Scottsdale, Arizona. MedVet is the nations premier veterinary-owned and led organization where all caregivers have the support of veterinary...
Veterinary Client Service Representative
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 3 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 3 days ago
Veterinary Client Service Representative Animal Clinic Del Rancho Scottsdale, AZ Animal Clinic Del Rancho is hiring an experienced, Client Service Representative to join our INCREDIBLE team! At...
Customer Service Representative
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 4 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Telephone Banker - Inbound Call Center - 1st shift
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 5 days ago
Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Required Qualifications: Displays passion, commitment, and drive...
- Chandler, AZ (3 miles from Gilbert, AZ)
- 6 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 6 days ago
The National Accounts Customer Service Representative will be responsible for working with some of CentiMark's largest customers managing and assisting with their daily roofing service needs....
Part Time Customer Service Associate
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
Assist customers by effectively resolving all customer service issues....
Amazon Locker+ Customer Service Associate
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 7 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Associate West Central
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 8 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Wealth Management Client Service Representative
- Chandler, AZ (3 miles from Gilbert, AZ)
- 11 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 11 days ago
['Bank of America', '3.9', 'Wealth Management Client Service Representative', 'Apply on employer site', 'Apply now', 'Chandler, AZ', '', '$44K - $60K', '\xa0', '(Glassdoor est.)'][]
Customer Service Associate - Restaurant Image
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Temporary
- Mesa, AZ (7 miles from Gilbert, AZ)
- 12 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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