Customer Service Jobs in Gulf Shores, AL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-14 of 14 Jobs

Pharmacy Customer Service Associate

  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 7 days ago
  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Foley, AL (8 miles from Gulf Shores, AL)
  • 8 days ago
  • Foley, AL (8 miles from Gulf Shores, AL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Commercial Banker

  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 9 days ago
  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 9 days ago

promote client satisfaction, retain existing clients, and attract long term profitable customer relationships and become the clients trusted financial partner through needs based solutions Identifies cross-sell...

Customer Service Associate I

  • Lillian, AL (22 miles from Gulf Shores, AL)
  • 10 days ago
  • Lillian, AL (22 miles from Gulf Shores, AL)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 10 days ago
  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 10 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Loxley, AL (24 miles from Gulf Shores, AL)
  • 10 days ago
  • Loxley, AL (24 miles from Gulf Shores, AL)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Daphne, AL (22 miles from Gulf Shores, AL)
  • 10 days ago
  • Daphne, AL (22 miles from Gulf Shores, AL)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Foley, AL (8 miles from Gulf Shores, AL)
  • 10 days ago
  • Foley, AL (8 miles from Gulf Shores, AL)
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Gulf Shores, AL
  • 10 days ago
  • Gulf Shores, AL
  • 10 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Sales & Customer Service Associate

  • Gulf Shores, AL
  • 16 days ago
  • Gulf Shores, AL
  • 16 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative (Loan Consultant I)

  • Foley, AL (8 miles from Gulf Shores, AL)
  • 28 days ago
  • Foley, AL (8 miles from Gulf Shores, AL)
  • 28 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Retail Customer Service Associate

  • Daphne, AL (22 miles from Gulf Shores, AL)
  • 45+ days ago
  • Daphne, AL (22 miles from Gulf Shores, AL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 29683 Frederick Blvd, Daphne, AL...

Customer Service Associate

  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 45+ days ago
  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 45+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 90+ days ago
  • Fairhope, AL (14 miles from Gulf Shores, AL)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Gulf Shores, AL

Moving to Gulf Shores, AL? Find some basic demographic data about Gulf Shores, AL below.


Local
National
16,993
693
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Gulf Shores, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Gulf Shores, AL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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