Customer Service Manager Jobs in Spring, TX
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker- Woodlands Sawdust and I45, Spring, TX
- Spring, TX
- 5 hours ago
- Spring, TX
- 5 hours ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker- West Central-Houston, TX
- Houston, TX (21 miles from Spring, TX)
- 2 days ago
- Houston, TX (21 miles from Spring, TX)
- 2 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Houston, TX (21 miles from Spring, TX)
- 3 days ago
- Houston, TX (21 miles from Spring, TX)
- 3 days ago
Summary Serves customers by providing trusted banking advice, processing a variety of banking transactions, opening new accounts and researching and resolving problems in a manner which promotes...
- Houston, TX (21 miles from Spring, TX)
- 4 days ago
- Houston, TX (21 miles from Spring, TX)
- 4 days ago
The Nationwide Mortgage Licensing System (NMLS) web site ( provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet...
Relationship Banker - Houston Central
- Houston, TX (21 miles from Spring, TX)
- 5 days ago
- Houston, TX (21 miles from Spring, TX)
- 5 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Houston East
- Houston, TX (21 miles from Spring, TX)
- 5 days ago
- Houston, TX (21 miles from Spring, TX)
- 5 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Senior Remediation Leader & Client Service Manager - Houston Market Area
- Houston, TX (21 miles from Spring, TX)
- 12 days ago
- Houston, TX (21 miles from Spring, TX)
- 12 days ago
Senior Remediation Leader & Client Service Manager - Houston Market Area Brown and Caldwell life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k) United...
Remote WorkRelationship Banker II (Westchase Branch)
- Houston, TX (21 miles from Spring, TX)
- 12 days ago
- Houston, TX (21 miles from Spring, TX)
- 12 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker II (Rayford Crossing Branch)
- Houston, TX (21 miles from Spring, TX)
- 17 days ago
- Houston, TX (21 miles from Spring, TX)
- 17 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Client Service Manager - Hightower Texas
- Houston, TX (21 miles from Spring, TX)
- 28 days ago
- Houston, TX (21 miles from Spring, TX)
- 28 days ago
Client Service Manager - Hightower Texas Req #1505 Houston, TX, USA Job Description Posted Tuesday, May 20, 2025 at 11:00 PM Your Future Team Hightower Texas is a leading wealth management firm in...
- Houston, TX (21 miles from Spring, TX)
- 30+ days ago
- Houston, TX (21 miles from Spring, TX)
- 30+ days ago
Location: On site at location listed in job posting. SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their...
Consumer Banking Relationship Specialist (Relationship Banker)
- Houston, TX (21 miles from Spring, TX)
- 30+ days ago
- Houston, TX (21 miles from Spring, TX)
- 30+ days ago
Provide backup and assistance to other retail banking roles and locations, as necessary. Model and champion the Bank’s standards for exceptional customer service....
Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers....
Client Service Manager Personal Care
- Houston, TX (21 miles from Spring, TX)
- 60+ days ago
- Houston, TX (21 miles from Spring, TX)
- 60+ days ago
Overview Why You’ll Love Being a Client Service Manager at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the...
- The Woodlands, TX (7 miles from Spring, TX)
- 90+ days ago
- The Woodlands, TX (7 miles from Spring, TX)
- 90+ days ago
Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers....
Demographic Data for Spring, TX
Moving to Spring, TX? Find some basic demographic data about Spring, TX below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Spring, TX
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Spring, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Treasury Management
- Financial Services
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Resolution
- Business Administration
- Notary Public
- Problem Resolution
- Sales Management
- Referrals
- Customer Satisfaction
- Relationship Management
- Risk Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Coaching
- Reporting
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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