Customer Service Manager Jobs in Daniel Island, SC
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker - Mt Pleasant Area - Mt Pleasant, SC
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 18 hours ago
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 18 hours ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Client Service Manager - Accounting
- Charleston, SC (10 miles from Daniel Island, SC)
- 1 day ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 1 day ago
Company: Marsh Description: We are seeking a talented individual to join our Captives team at Marsh as a Client Service Manager - Accounting. This role can be based in any US office location. This...
Senior Relationship Banker - Charleston, SC
- Charleston, SC (10 miles from Daniel Island, SC)
- 3 days ago
- Charleston, SC (10 miles from Daniel Island, SC)
- 3 days ago
banking customers....
Relationship Banker - Charleston, SC
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 3 days ago
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 3 days ago
Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager....
Relationship Banker - (New Build) Knightsville - Knightsville, SC
- Summerville, SC (22 miles from Daniel Island, SC)
- 7 days ago
- Summerville, SC (22 miles from Daniel Island, SC)
- 7 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - (New Build) Nexton - Summerville, SC
- Summerville, SC (22 miles from Daniel Island, SC)
- 7 days ago
- Summerville, SC (22 miles from Daniel Island, SC)
- 7 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - (New Build) Carnes Crossroads - Summerville, SC
- Summerville, SC (22 miles from Daniel Island, SC)
- 8 days ago
- Summerville, SC (22 miles from Daniel Island, SC)
- 8 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending....
Relationship Banker - Charleston Market
- Goose Creek, SC (9 miles from Daniel Island, SC)
- 45+ days ago
- Goose Creek, SC (9 miles from Daniel Island, SC)
- 45+ days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 45+ days ago
- Mount Pleasant, SC (6 miles from Daniel Island, SC)
- 45+ days ago
Location: On site at location listed in job posting. Schedule: Monday through Friday 8:30AM to 5:00PM The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative...
Demographic Data for Daniel Island, SC
Moving to Daniel Island, SC? Find some basic demographic data about Daniel Island, SC below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Daniel Island, SC
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Daniel Island, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Account Maintenance
- Private Banking
- Cross Selling
- Mortgage Processing
- Wire Transfers
- Financial Services
- Internal Control
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Business Administration
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Relationship Management
- Finance
- Business Development
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Typing
- Bachelor's Degree
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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