Customer Service Manager Jobs in Bluffton, SC
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker - Mall Waters Branch Savannah, GA
- Savannah, GA (20 miles from Bluffton, SC)
- 7 hours ago
- Savannah, GA (20 miles from Bluffton, SC)
- 7 hours ago
The Nationwide Mortgage Licensing System (NMLS) web site ( ) provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must...
Familiarity with banking compliance and deposit regulations Sales skills are needed for selling and cross-selling products and services Attention to detail and strong organizational skills AAP/EEO Statement...
Relationship Banker - (New Build) Belfair Village - Bluffton, SC
- Bluffton, SC
- 9 days ago
- Bluffton, SC
- 9 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Jean Ribaut Square Financial Center
- Beaufort, SC (14 miles from Bluffton, SC)
- 13 days ago
- Beaufort, SC (14 miles from Bluffton, SC)
- 13 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
of experience in Financial services relationship management, retail banking, private banking, or wealth management Preferred Area of Experience: 2+ years in a licensed role License or Certification...
Relationship Banker I (Ladys Island Branch)
- Beaufort, SC (14 miles from Bluffton, SC)
- 28 days ago
- Beaufort, SC (14 miles from Bluffton, SC)
- 28 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Savannah Mall
- Savannah, GA (20 miles from Bluffton, SC)
- 28 days ago
- Savannah, GA (20 miles from Bluffton, SC)
- 28 days ago
Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....
Relationship Banker Beaufort Main
- Beaufort, SC (14 miles from Bluffton, SC)
- 90+ days ago
- Beaufort, SC (14 miles from Bluffton, SC)
- 90+ days ago
Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....
Relationship Banker I (Lady's Island Branch)
- Beaufort, SC (14 miles from Bluffton, SC)
- 30+ days ago
- Beaufort, SC (14 miles from Bluffton, SC)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Relationship Banker - Savannah - Augusta Market, Savannah, GA Area
- Savannah, GA (20 miles from Bluffton, SC)
- 60+ days ago
- Savannah, GA (20 miles from Bluffton, SC)
- 60+ days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Demographic Data for Bluffton, SC
Moving to Bluffton, SC? Find some basic demographic data about Bluffton, SC below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Bluffton, SC
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Bluffton, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Account Maintenance
- Private Banking
- Cross Selling
- Mortgage Processing
- Wire Transfers
- Financial Services
- Internal Control
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Business Administration
- Sales Management
- Customer Satisfaction
- Referrals
- Risk Management
- Relationship Management
- Finance
- Business Development
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Typing
- Bachelor's Degree
- Coaching
- Reporting
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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