Customer Service Manager Jobs in Levittown, NY
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Relationship Banker - South Huntington Financial Center Bilingual Spanish required
- Huntington Station, NY (10 miles from Levittown, NY)
- 5 hours ago
- Huntington Station, NY (10 miles from Levittown, NY)
- 5 hours ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Levittown Financial Center
- Levittown, NY
- 5 hours ago
- Levittown, NY
- 5 hours ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Hauppauge Financial Center Bilingual Spanish required
- Hauppauge, NY (18 miles from Levittown, NY)
- 5 hours ago
- Hauppauge, NY (18 miles from Levittown, NY)
- 5 hours ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Region Associate Relationship Banker
- Rego Park, NY (18 miles from Levittown, NY)
- 1 day ago
- Rego Park, NY (18 miles from Levittown, NY)
- 1 day ago
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Expected to achieve/ exceed both individual and team goals in sales, service, and operations...
Region Associate Relationship Banker
- Forest Hills, NY (17 miles from Levittown, NY)
- 2 days ago
- Forest Hills, NY (17 miles from Levittown, NY)
- 2 days ago
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Expected to achieve/ exceed both individual and team goals in sales, service, and operations...
Banking Center Relationship Banker 2
- Kings Park, NY (18 miles from Levittown, NY)
- 2 days ago
- Kings Park, NY (18 miles from Levittown, NY)
- 2 days ago
Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed....
- Flushing, NY (16 miles from Levittown, NY)
- 4 days ago
- Flushing, NY (16 miles from Levittown, NY)
- 4 days ago
Financial Advisors, Mortgage Loan Originators, Commercial Lenders). Proactively support branch new business promotions. Operations Perform deposits and withdrawal transactions....
Relationship Banker - New Build - Boerum Hill - Brooklyn, NY
- Brooklyn, NY (24 miles from Levittown, NY)
- 4 days ago
- Brooklyn, NY (24 miles from Levittown, NY)
- 4 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Greenvale, NY (8 miles from Levittown, NY)
- 4 days ago
- Greenvale, NY (8 miles from Levittown, NY)
- 4 days ago
Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators). Perform basic sales duties....
Relationship Banker - Bronx East, NY
- Bronx, NY (22 miles from Levittown, NY)
- 5 days ago
- Bronx, NY (22 miles from Levittown, NY)
- 5 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Long Island Northwest, NY
- Garden City, NY (6 miles from Levittown, NY)
- 6 days ago
- Garden City, NY (6 miles from Levittown, NY)
- 6 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Bronx West, NY
- Bronx, NY (22 miles from Levittown, NY)
- 6 days ago
- Bronx, NY (22 miles from Levittown, NY)
- 6 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Copiague Financial Center Bilingual Spanish required
- Copiague, NY (7 miles from Levittown, NY)
- 6 days ago
- Copiague, NY (7 miles from Levittown, NY)
- 6 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Commack Financial Center
- Commack, NY (14 miles from Levittown, NY)
- 6 days ago
- Commack, NY (14 miles from Levittown, NY)
- 6 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Massapequa Park Financial Center
- Massapequa Park, NY (4 miles from Levittown, NY)
- 6 days ago
- Massapequa Park, NY (4 miles from Levittown, NY)
- 6 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Demographic Data for Levittown, NY
Moving to Levittown, NY? Find some basic demographic data about Levittown, NY below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Levittown, NY
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Levittown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Resolution
- Business Administration
- Notary Public
- Problem Resolution
- Sales Management
- Referrals
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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