Customer Service Manager Jobs in Ringoes, NJ

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 26 Jobs

Relationship Banker - Flemington & Hillsborough, NJ Financial Centers

  • Hillsborough, NJ (8 miles from Ringoes, NJ)
  • 1 day ago
  • Hillsborough, NJ (8 miles from Ringoes, NJ)
  • 1 day ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Client Service Manager - Repair Center

  • Horsham, PA (23 miles from Ringoes, NJ)
  • 1 day ago
  • Horsham, PA (23 miles from Ringoes, NJ)
  • 1 day ago

A Snapshot of Your Day** The Client Service Manager manages the scope, schedule, and cost of repair projects in execution at the Service Center. Create inspection reports and repair proposals for...

Relationship Banker - Edison / Menlo Park and Old Bridge, NJ Financial Centers - Bilingual Spanish Required

  • Edison, NJ (23 miles from Ringoes, NJ)
  • 2 days ago
  • Edison, NJ (23 miles from Ringoes, NJ)
  • 2 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker - Somerset, NJ - NJ Middlesex Somerset Market

  • Somerset, NJ (16 miles from Ringoes, NJ)
  • 6 days ago
  • Somerset, NJ (16 miles from Ringoes, NJ)
  • 6 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker - Trenton Princeton Market

  • Robbinsville, NJ (20 miles from Ringoes, NJ)
  • 12 days ago
  • Robbinsville, NJ (20 miles from Ringoes, NJ)
  • 12 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Relationship Banker- Florence

  • Florence, NJ (22 miles from Ringoes, NJ)
  • 16 days ago
  • Florence, NJ (22 miles from Ringoes, NJ)
  • 16 days ago

Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....

Relationship Banker - Langhorne, PA (New Build)

  • Langhorne, PA (18 miles from Ringoes, NJ)
  • 17 days ago
  • Langhorne, PA (18 miles from Ringoes, NJ)
  • 17 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker - Yardley, PA

  • Yardley, PA (17 miles from Ringoes, NJ)
  • 17 days ago
  • Yardley, PA (17 miles from Ringoes, NJ)
  • 17 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker

  • Fairless Hills, PA (18 miles from Ringoes, NJ)
  • 17 days ago
  • Fairless Hills, PA (18 miles from Ringoes, NJ)
  • 17 days ago

This role provides customers with a one stop experience to fulfill all their financial needs including account opening, lending, partner sales referrals, maintenance, and transaction processing....

Relationship Banker - Ewing Branch

  • Trenton, NJ (16 miles from Ringoes, NJ)
  • 18 days ago
  • Trenton, NJ (16 miles from Ringoes, NJ)
  • 18 days ago

banking deposit and credit products and services, based on customers' needs Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers...

Associate Relationship Banker - Montgomery Rte. 206 Branch - NJ Princeton Market

  • Princeton, NJ (10 miles from Ringoes, NJ)
  • 21 days ago
  • Princeton, NJ (10 miles from Ringoes, NJ)
  • 21 days ago

Required qualifications, capabilities, and skills 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success...

Customer Service Supervisor

  • New Hope, PA (10 miles from Ringoes, NJ)
  • 23 days ago
  • New Hope, PA (10 miles from Ringoes, NJ)
  • 23 days ago

Promote a positive image of the Bank by identifying customer financial needs and proactively recommending appropriate Bank products and services including investments and residential lending Open personal...

Relationship Banker- Warrington

  • Warrington, PA (20 miles from Ringoes, NJ)
  • 25 days ago
  • Warrington, PA (20 miles from Ringoes, NJ)
  • 25 days ago

Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....

Relationship Banker- Doylestown

  • Doylestown, PA (18 miles from Ringoes, NJ)
  • 30+ days ago
  • Doylestown, PA (18 miles from Ringoes, NJ)
  • 30+ days ago

Overview As a member of the Retail Banking team the Relationship Banker provides guidance on banking products and services....

Relationship Banker - East PA Market Hire - Bensalem, PA

  • Bensalem, PA (24 miles from Ringoes, NJ)
  • 30+ days ago
  • Bensalem, PA (24 miles from Ringoes, NJ)
  • 30+ days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Demographic Data for Ringoes, NJ

Moving to Ringoes, NJ? Find some basic demographic data about Ringoes, NJ below.


Local
National
5,540
139
Medium/Sm

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Manager Jobs in Ringoes, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Ringoes, NJ offer the following education background
Bachelor's Degree
35.3%
High School or GED
23.5%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Ringoes, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%



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