Customer Service Manager Jobs in Bedminster, NJ

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 15 Jobs

Senior Client Service Manager

Whippany, NJ (17 miles from Bedminster, NJ)
16 days ago

Whippany, NJ (17 miles from Bedminster, NJ)
16 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Banking Center Relationship Banker 1

East Windsor, NJ (24 miles from Bedminster, NJ)
21 hours ago

East Windsor, NJ (24 miles from Bedminster, NJ)
21 hours ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Support segmentation strategy by implementing sales, retention, and other bank initiatives...

Relationship Banker - Flemington Financial Center

Flemington, NJ (13 miles from Bedminster, NJ)
2 days ago

Flemington, NJ (13 miles from Bedminster, NJ)
2 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Consumer And Business Banking, Senior Relationship Banker, Hopatcong, NJ

Hopatcong, NJ (19 miles from Bedminster, NJ)
2 days ago

Hopatcong, NJ (19 miles from Bedminster, NJ)
2 days ago

(Required) Skills and Abilities: Strong financial acumen; general knowledge of consumer and small business products, and small business lending Motivated to help people achieve financial goals Exceptional...

Relationship Banker, Perth Amboy - Convery Boulevard, Perth Amboy, NJ

Perth Amboy, NJ (23 miles from Bedminster, NJ)
6 days ago

Perth Amboy, NJ (23 miles from Bedminster, NJ)
6 days ago

Relationship Banker, Perth Amboy - Convery Boulevard, Perth Amboy, NJPerth Amboy, United States of America Santander is one of the largest banks in the world, and one of the top banks in the...

Relationship Banker

Summit, NJ (17 miles from Bedminster, NJ)
7 days ago

Summit, NJ (17 miles from Bedminster, NJ)
7 days ago

Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager....

Relationship Banker - Middletown & Old Bridge NJ Financial Center - Full Time

East Brunswick, NJ (20 miles from Bedminster, NJ)
9 days ago

East Brunswick, NJ (20 miles from Bedminster, NJ)
9 days ago

Relationship Banker - Middlesex Financial Center - Spanish Language Required

Middlesex, NJ (11 miles from Bedminster, NJ)
14 days ago

Middlesex, NJ (11 miles from Bedminster, NJ)
14 days ago

Relationship Banker - Morristown, Parsippany and Randolph, NJ - Full Time

Randolph, NJ (13 miles from Bedminster, NJ)
15 days ago

Randolph, NJ (13 miles from Bedminster, NJ)
15 days ago

Relationship Banker - West Orange Eagle Rock - West Orange, NJ

West Orange, NJ (24 miles from Bedminster, NJ)
15 days ago

West Orange, NJ (24 miles from Bedminster, NJ)
15 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Senior Relationship Banker

Parsippany, NJ (20 miles from Bedminster, NJ)
16 days ago

Parsippany, NJ (20 miles from Bedminster, NJ)
16 days ago

Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators). Perform basic sales duties....

Relationship Banker - Pluckemin-Burnt Mills Financial Center

Bedminster, NJ
21 days ago

Bedminster, NJ
21 days ago

Personal Lines Client Service Manager II

Whippany, NJ (17 miles from Bedminster, NJ)
45+ days ago

Whippany, NJ (17 miles from Bedminster, NJ)
45+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Consumer And Business Banking, Senior Relationship Banker, Colonia, NJ

Colonia, NJ (19 miles from Bedminster, NJ)
30+ days ago

Colonia, NJ (19 miles from Bedminster, NJ)
30+ days ago

Client Service Manager

Parsippany, NJ (20 miles from Bedminster, NJ)
45+ days ago

Parsippany, NJ (20 miles from Bedminster, NJ)
45+ days ago

Client Service Manager Location: Parsippany, NJ, US, 07054 Brand: Lightpath Requisition #: 8548 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own...

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Demographic Data for Bedminster, NJ

Moving to Bedminster, NJ? Find some basic demographic data about Bedminster, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Bedminster, NJ

Local

National

Total Population

7,733

Number of Businesses

264

City Size

Medium/Sm

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Bedminster, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Bedminster, NJ offer the following education background

Bachelor's Degree

35.2%

High School or GED

23.5%

Associate's Degree

14.7%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Bedminster, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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