Customer Service Manager Jobs in North Las Vegas, NV
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Client Service Manager Trainee - Achieve January 2026
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 1 day ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Client Service Manager Trainee - Achieve July 2025
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 8 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 8 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 8 days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 8 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Branch Relationship Banker (Green Valley / Pebble Branch)
- Henderson, NV (17 miles from North Las Vegas, NV)
- 23 days ago
- Henderson, NV (17 miles from North Las Vegas, NV)
- 23 days ago
Qualifications: + 2+ years' experience as a universal banker/personal banker or similar retail banking role....
Branch Relationship Banker (Henderson Branch)
- Henderson, NV (17 miles from North Las Vegas, NV)
- 23 days ago
- Henderson, NV (17 miles from North Las Vegas, NV)
- 23 days ago
Qualifications: + 2+ years experience as a universal banker/personal banker or similar retail banking role....
Relationship Banker - Paradise Valley - Spanish Required
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Branch Relationship Banker (Las Vegas Area)
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
Qualifications: + 2+ years experience as a universal banker/personal banker or similar retail banking role....
Client Service Manager Trainee - Achieve July 2024
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 30+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our...
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our...
Branch Relationship Banker (McCarran Branch)
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
Qualifications: 2+ years experience as a universal banker/personal banker or similar retail banking role. An equivalent combination of education and experience may meet qualifications....
Phoenix/Las Vegas Client Service Manager - Water, Wastewater
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
- Las Vegas, NV (2 miles from North Las Vegas, NV)
- 45+ days ago
BC is excited to offer a fantastic opportunity to drive our sales strategy in the vibrant Arizona and/or Nevada markets for water and wastewater engineering and consulting services. As a Client...
Demographic Data for North Las Vegas, NV
Moving to North Las Vegas, NV? Find some basic demographic data about North Las Vegas, NV below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in North Las Vegas, NV
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in North Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- Commercial Banking
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Customer Retention
- Client Services
- Cash Handling
- Resolution
- Business Administration
- Notary Public
- Problem Resolution
- Sales Management
- Referrals
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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