Customer Service Manager Jobs in Worcester, MA

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1-14 of 14 Jobs
Bank Of America - Woonsocket, RI (24 miles from Worcester, MA)
Expand your business knowledge and network by partnering with experts in small business, lending and investments....
10 hours ago
Santander - Milford, MA (16 miles from Worcester, MA)
Strong financial acumen; general knowledge of consumer and small business products, and small business lending. Motivated to help people achieve financial goals....
2 days ago
Santander - Milford, MA (16 miles from Worcester, MA)
Strong financial acumen; general knowledge of consumer and small business products, and small business lending. Motivated to help people achieve financial goals....
6 days ago
Blue Hills Bank - Worcester, MA
Ability to establish and maintain effective working relationships Troubleshoot customer issues and provide follow through to ensure resolution Understands and adheres to all security, compliance and retail...
12 days ago
Santander Bank - Worcester, MA
Apply Save JobJob Saved Share this job Facebook LinkedIn Twitter Email Overview Success Profile Culture Rewards Responsibilities Map Solid handshake? Winning smile? Big, bold and bright ideas? If...
16 days ago
Bank of America - Franklin, MA (23 miles from Worcester, MA)
Expand your business knowledge and network by partnering with experts in small business, lending and investments....
19 days ago
Bank Of America - Franklin, MA (23 miles from Worcester, MA)
Expand your business knowledge and network by partnering with experts in small business, lending and investments....
24 days ago
Santander - Fitchburg, MA (22 miles from Worcester, MA)
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division...
30+ days ago
UniBank for Savings - Whitinsville, MA (11 miles from Worcester, MA)
Opportunity Overview: We have a Unique opportunity for an early to mid-career level professional interested in expanding their skill-set to become part of our Government Banking team as our new...
30+ days ago
Rockland Trust - Milford, MA (16 miles from Worcester, MA)
banking policies and procedures Required Experience: Bachelor's degree or 2-4 years of successful experience in a sales and service environment such as retail, hospitality or financial services Working...
30+ days ago
Rockland Trust - Milford, MA (16 miles from Worcester, MA)
Ability to establish and maintain effective working relationships Troubleshoot customer issues and provide follow through to ensure resolution Understands and adheres to all security, compliance and retail...
45+ days ago
BMO Harris - Grafton, MA (7 miles from Worcester, MA)
Address: 1200 Washington Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....
45+ days ago
Santander - Worcester, MA
Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division...
45+ days ago
Rockland Trust - Worcester, MA
banking policies and procedures....
90+ days ago

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


181,315
4,088
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...


Salary for Customer Service Manager Jobs in Worcester, MA

This is the average annual salary for Customer Service Manager jobs in Worcester, MA as reported by the BLS.

$91,602

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Worcester, MA offer the following education background
  • Bachelor's Degree (32.8%)
  • High School or GED (26.2%)
  • Associate's Degree (14.8%)
  • Vocational or Certification (11.7%)
  • Master's Degree (11.0%)
  • Some College (2.2%)
  • Some High School (0.8%)
  • Doctorate Degree (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Worcester, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

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