Customer Service Manager Jobs in Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.

Top hiring companies in your area for Customer Service Manager positions

Required or preferred licenses and certifications for Customer Service Manager positions.

The following top skills are often required or desired to land a Customer Service Manager position

• Account Maintenance
• Account Opening
• Acquisitions
• Automated Clearing House
• BSA
• Cash Handling
• Client Services
• Coaching
• Communication Skills
• Consumer Lending
• Customer Relations
• Customer Satisfaction
• Customer Service
• Dodd-Frank
• Employee Development
• Finance
• Financial Services
• Handling
• Internal Control
• Investment Management
• Leadership
• Lending
• Listening
• Loan Processing
• Management
• Microsoft Excel
• Microsoft Office
• Mortgage Lending
• Mortgage Processing
• Nationwide Mortgage Licensing System & Registry
• Notary Public
• Organization
• Personal Banker
• Personal Training
• Policy Administration
• Policy Development
• Problem Resolution
• Problem Solving
• Referrals
• Regulatory Compliance
• Relationship Management
• Resolution
• Retail
• Retail Banking
• Risk Management
• Sales
• Scheduling
• Training and Development
• Treasury
• Treasury Management
• Written Communication

Here are some other career titles that require similar skills

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.