Customer Service Manager Jobs in Bellevue, KY
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
- Walton, KY (17 miles from Bellevue, KY)
- 8 days ago
- Walton, KY (17 miles from Bellevue, KY)
- 8 days ago
Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....
Commercial Insurance Client Service Manager
- Cincinnati, OH (4 miles from Bellevue, KY)
- 9 days ago
- Cincinnati, OH (4 miles from Bellevue, KY)
- 9 days ago
['Higginbotham', '4.4', 'Commercial Insurance Client Service Manager', 'Apply on employer site', 'Apply now', 'Cincinnati, OH', '', '$55K - $86K', '\xa0', '(Glassdoor est.)'][]
- Cincinnati, OH (4 miles from Bellevue, KY)
- 14 days ago
- Cincinnati, OH (4 miles from Bellevue, KY)
- 14 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
- Cincinnati, OH (4 miles from Bellevue, KY)
- 15 days ago
- Cincinnati, OH (4 miles from Bellevue, KY)
- 15 days ago
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Manager to join our amazing culture. As a Service Manager, you are a part of a dynamic team that...
- Fairfield, OH (22 miles from Bellevue, KY)
- 15 days ago
- Fairfield, OH (22 miles from Bellevue, KY)
- 15 days ago
Balancing cash drawer, assist with cash vault balancing, completing logs, reports, some audits and control checks while maintaining a neat and organized work area....
Relationship Banker II (Hamilton Mill Branch)
- Hamilton, OH (22 miles from Bellevue, KY)
- 20 days ago
- Hamilton, OH (22 miles from Bellevue, KY)
- 20 days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
- Blue Ash, OH (12 miles from Bellevue, KY)
- 29 days ago
- Blue Ash, OH (12 miles from Bellevue, KY)
- 29 days ago
Act as a liaison between lines of business to effectively cross-sell and deliver exemplary products and relationship servicing to new and existing clients....
- Cincinnati, OH (4 miles from Bellevue, KY)
- 30+ days ago
- Cincinnati, OH (4 miles from Bellevue, KY)
- 30+ days ago
Position Description Relationship Banker Identifying Information: Department: Branch Operations Reports To: Stephanie Lehmkuhl, Branch Manager Location: Delhi Office, 5681 Rapid Run Cincinnati,...
Relationship Banker - Hillcrest Square
- Cincinnati, OH (4 miles from Bellevue, KY)
- 90+ days ago
- Cincinnati, OH (4 miles from Bellevue, KY)
- 90+ days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Demographic Data for Bellevue, KY
Moving to Bellevue, KY? Find some basic demographic data about Bellevue, KY below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Bellevue, KY
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Bellevue, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- Commercial Banking
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Business Administration
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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