Customer Service Manager Jobs in Woodstock, GA

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 17 Jobs

Relationship Banker II (Jasper Branch)

Jasper, GA (23 miles from Woodstock, GA)
17 hours ago

Jasper, GA (23 miles from Woodstock, GA)
17 hours ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Senior Consumer Relationship Banker (Cumming Main Branch)

Cumming, GA (19 miles from Woodstock, GA)
1 day ago

Cumming, GA (19 miles from Woodstock, GA)
1 day ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Relationship Banker - Georgia North Market - Alpharetta , Ga

Alpharetta, GA (8 miles from Woodstock, GA)
4 days ago

Alpharetta, GA (8 miles from Woodstock, GA)
4 days ago

Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker II (Shiloh Square Branch)

Kennesaw, GA (10 miles from Woodstock, GA)
7 days ago

Kennesaw, GA (10 miles from Woodstock, GA)
7 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker - Wade Green Financial Center

Kennesaw, GA (10 miles from Woodstock, GA)
8 days ago

Kennesaw, GA (10 miles from Woodstock, GA)
8 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Consumer Banking Relationship Specialist (Relationship Banker)

Canton, GA (9 miles from Woodstock, GA)
11 days ago

Canton, GA (9 miles from Woodstock, GA)
11 days ago

Provide backup and assistance to other retail banking roles and locations, as necessary. Model and champion the Bank’s standards for exceptional customer service....

Senior Consumer Relationship Banker (Vinings Smyrna Branch)

Smyrna, GA (17 miles from Woodstock, GA)
12 days ago

Smyrna, GA (17 miles from Woodstock, GA)
12 days ago

Senior Consumer Relationship Banker (State Bridge Branch)

Johns Creek, GA (13 miles from Woodstock, GA)
12 days ago

Johns Creek, GA (13 miles from Woodstock, GA)
12 days ago

Relationship Banker - East Cobb Financial Center

Marietta, GA (12 miles from Woodstock, GA)
14 days ago

Marietta, GA (12 miles from Woodstock, GA)
14 days ago

Relationship Banker - Atlanta North Market

Roswell, GA (5 miles from Woodstock, GA)
17 days ago

Roswell, GA (5 miles from Woodstock, GA)
17 days ago

Relationship Banker - Tucker Financial Center - Bilingual Spanish Required

Tucker, GA (22 miles from Woodstock, GA)
21 days ago

Tucker, GA (22 miles from Woodstock, GA)
21 days ago

Banking Relationship Specialist (Senior Relationship Banker)

Alpharetta, GA (8 miles from Woodstock, GA)
27 days ago

Alpharetta, GA (8 miles from Woodstock, GA)
27 days ago

. + Provide backup and assistance to other retail banking roles and locations, as necessary. + Model and champion the Banks standards for exceptional customer service. + Enthusiastically support the...

Senior Consumer Relationship Banker (Terrell Mill Branch)

Marietta, GA (12 miles from Woodstock, GA)
30+ days ago

Marietta, GA (12 miles from Woodstock, GA)
30+ days ago

Relationship Banker / Senior Relationship Banker - Old Milton Parkway

Alpharetta, GA (8 miles from Woodstock, GA)
45+ days ago

Alpharetta, GA (8 miles from Woodstock, GA)
45+ days ago

Advises on consumer lending options and takes loan applications. Adheres to internal controls, operational procedures and risk management policies....

Senior Small Business Relationship Banker (Trickum Rd Branch)

Woodstock, GA
60+ days ago

Woodstock, GA
60+ days ago

customers with revenues up to $5MM -- acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending...

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Demographic Data for Woodstock, GA

Moving to Woodstock, GA? Find some basic demographic data about Woodstock, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Woodstock, GA

Local

National

Total Population

107,299

Number of Businesses

2,814

City Size

Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Customer Service Career Guide: From Agent to Manager

This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Manager Jobs in Woodstock, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Woodstock, GA offer the following education background

Bachelor's Degree

35.3%

High School or GED

23.5%

Associate's Degree

14.6%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Woodstock, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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