Customer Service Manager Jobs in Bradenton, FL
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
- Sarasota, FL (6 miles from Bradenton, FL)
- 5 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 5 days ago
Application Deadline: 07/30/2025 Address: 5931 Brookhill Boulevard Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects....
Relationship Banker - Pinellas Bradenton Market
- Ellenton, FL (9 miles from Bradenton, FL)
- 7 days ago
- Ellenton, FL (9 miles from Bradenton, FL)
- 7 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
- Sarasota, FL (6 miles from Bradenton, FL)
- 8 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 8 days ago
Location: On site at location listed in job posting. SUMMARY: The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their...
Relationship Banker - Sarasota Market
- Sarasota, FL (6 miles from Bradenton, FL)
- 10 days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 10 days ago
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Relationship Banker - Fort Myers Market - Venice, FL
- Venice, FL (21 miles from Bradenton, FL)
- 16 days ago
- Venice, FL (21 miles from Bradenton, FL)
- 16 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - US 41 and Jacaranda Blvd - Venice, FL
- Venice, FL (21 miles from Bradenton, FL)
- 18 days ago
- Venice, FL (21 miles from Bradenton, FL)
- 18 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker I (Sarasota Commons)
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
Senior Consumer Relationship Banker (South Venice Branch)
- Venice, FL (21 miles from Bradenton, FL)
- 30+ days ago
- Venice, FL (21 miles from Bradenton, FL)
- 30+ days ago
role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...
Relationship Banker/SR - Gulf Gate
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 30+ days ago
Advises on consumer lending options and takes loan applications. Adheres to internal controls, operational procedures and risk management policies....
Senior Small Business Relationship Banker (Palmetto Lakes Branch)
- Palmetto, FL (10 miles from Bradenton, FL)
- 45+ days ago
- Palmetto, FL (10 miles from Bradenton, FL)
- 45+ days ago
customers with revenues up to $5MM -- acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending...
Relationship Banker or Senior - Tamiami
- Sarasota, FL (6 miles from Bradenton, FL)
- 45+ days ago
- Sarasota, FL (6 miles from Bradenton, FL)
- 45+ days ago
Job Summary Serves as the retail branch consumer and small business lending banker and subject-matter-expert within a traditional bank branch model....
Demographic Data for Bradenton, FL
Moving to Bradenton, FL? Find some basic demographic data about Bradenton, FL below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Bradenton, FL
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Bradenton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- Commercial Banking
- Account Maintenance
- Private Banking
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Business Administration
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Written Communication
- Telephone Skills
- Typing
- Collaboration
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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