Customer Service Manager Jobs in Parker, CO
A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.
Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.
Associate Relationship Banker - Saddle Rock, Aurora CO - Southern CO
- Aurora, CO (17 miles from Parker, CO)
- 1 day ago
- Aurora, CO (17 miles from Parker, CO)
- 1 day ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
- Aurora, CO (17 miles from Parker, CO)
- 1 day ago
- Aurora, CO (17 miles from Parker, CO)
- 1 day ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Relationship Banker - Bilingual Spanish Required
- Aurora, CO (17 miles from Parker, CO)
- 2 days ago
- Aurora, CO (17 miles from Parker, CO)
- 2 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
- Aurora, CO (17 miles from Parker, CO)
- 7 days ago
- Aurora, CO (17 miles from Parker, CO)
- 7 days ago
Client Service Manager City/Cities Aurora Country United States Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 01-Jul-2025 Job ID 10204...
Financial Relationship Banker- Aurora, CO (Havana & Mexico)
- Aurora, CO (17 miles from Parker, CO)
- 8 days ago
- Aurora, CO (17 miles from Parker, CO)
- 8 days ago
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....
Remote WorkAct This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Relationship Banker - Metro Southeast, Aurora CO
- Aurora, CO (17 miles from Parker, CO)
- 21 days ago
- Aurora, CO (17 miles from Parker, CO)
- 21 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Client Service Manager- Colorado
- Denver, CO (15 miles from Parker, CO)
- 22 days ago
- Denver, CO (15 miles from Parker, CO)
- 22 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Lakewood, Colorado. The Client Service Manager plays a vital role in developing client...
- Cherry Hills Village, CO (16 miles from Parker, CO)
- 23 days ago
- Cherry Hills Village, CO (16 miles from Parker, CO)
- 23 days ago
Manages loans through the application, approval and closing process by acting as a liaison between lending team and support groups....
- Highlands Ranch, CO (10 miles from Parker, CO)
- 23 days ago
- Highlands Ranch, CO (10 miles from Parker, CO)
- 23 days ago
Broadway Job Family Group: Retail Banking Sales & Service Highlands Ranch branch Delivers exceptional service to BMO customers and prospects....
Relationship Banker - Lincoln and Heritage Hills, Lone Tree, CO - Metro Southeast
- Lone Tree, CO (9 miles from Parker, CO)
- 24 days ago
- Lone Tree, CO (9 miles from Parker, CO)
- 24 days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
VP, Relationship Banker II Denver Tech Center/Cherry Hills, CO
- Denver, CO (15 miles from Parker, CO)
- 30+ days ago
- Denver, CO (15 miles from Parker, CO)
- 30+ days ago
Manages loans through the application, approval and closing process by acting as a liaison between lending team and support groups....
Relationship Banker - Metro Southwest, Highlands Ranch, CO
- Highlands Ranch, CO (10 miles from Parker, CO)
- 60+ days ago
- Highlands Ranch, CO (10 miles from Parker, CO)
- 60+ days ago
Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....
Demographic Data for Parker, CO
Moving to Parker, CO? Find some basic demographic data about Parker, CO below.
Customer Service Manager Online Courses and Training Opportunities
Salary for Customer Service Manager Jobs in Parker, CO
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Parker, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Retail Banking
- Dodd-Frank
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- BSA
- Account Maintenance
- Private Banking
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Treasury Management
- Wealth Management
- Fraud Investigation
- Client Services
- Cash Handling
- Business Administration
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Sales Management
- Customer Satisfaction
- Risk Management
- Relationship Management
- Finance
- Listening
- Retail
- Business Development
- High School Diploma
- Customer Relations
- Written Communication
- Telephone Skills
- Typing
- Reporting
- Coaching
- Regulations
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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