Customer Service Manager Jobs in Bryant, AR

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 18 Jobs

Senior Relationship Banker (Chenal Parkway Branch)

Little Rock, AR (15 miles from Bryant, AR)
8 hours ago

Little Rock, AR (15 miles from Bryant, AR)
8 hours ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Banking Relationship Specialist (Senior Relationship Banker)

North Little Rock, AR (18 miles from Bryant, AR)
9 hours ago

North Little Rock, AR (18 miles from Bryant, AR)
9 hours ago

Provide backup and assistance to other retail banking roles and locations, as necessary. Model and champion the Bank's standards for exceptional customer service....

Senior Small Business Relationship Banker (LIttle Rock Main Branch)

Little Rock, AR (15 miles from Bryant, AR)
1 day ago

Little Rock, AR (15 miles from Bryant, AR)
1 day ago

customers with revenues up to $5MM -- acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending...

Senior Consumer Relationship Banker (Cypress Center Branch)

Little Rock, AR (15 miles from Bryant, AR)
2 days ago

Little Rock, AR (15 miles from Bryant, AR)
2 days ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Relationship Banker I (Chenal Parkway Branch)

Little Rock, AR (15 miles from Bryant, AR)
2 days ago

Little Rock, AR (15 miles from Bryant, AR)
2 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker I (Cypress Center Branch)

Little Rock, AR (15 miles from Bryant, AR)
3 days ago

Little Rock, AR (15 miles from Bryant, AR)
3 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker II (Conway Main Branch)

Little Rock, AR (15 miles from Bryant, AR)
9 days ago

Little Rock, AR (15 miles from Bryant, AR)
9 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker I

Little Rock, AR (15 miles from Bryant, AR)
10 days ago

Little Rock, AR (15 miles from Bryant, AR)
10 days ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description Were committed to bringing...

Relationship Banker I Part-time 20 hr (Lakewood Branch)

Little Rock, AR (15 miles from Bryant, AR)
19 days ago

Little Rock, AR (15 miles from Bryant, AR)
19 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker I (Baseline Branch)

Little Rock, AR (15 miles from Bryant, AR)
19 days ago

Little Rock, AR (15 miles from Bryant, AR)
19 days ago

Relationship Banker I (Baseline Branch) Regions - 3.5 Little Rock, AR Job Details Full-time $35,299.47 - $40,230.00 a year 5 hours ago Benefits Health savings account Health insurance Dental...

Relationship Banker I 20 hr part-time (Lakewood Branch)

North Little Rock, AR (18 miles from Bryant, AR)
20 days ago

North Little Rock, AR (18 miles from Bryant, AR)
20 days ago

Relationship Banker I 20 hr part-time (Lakewood Branch) Regions - 3.5 North Little Rock, AR Job Details Part-time $35,299.47 - $40,230.00 a year 7 hours ago Benefits Health savings account Health...

Part-time Relationship Banker I

Little Rock, AR (15 miles from Bryant, AR)
21 days ago

Little Rock, AR (15 miles from Bryant, AR)
21 days ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We're committed to bringing passion and...

Senior Small Business Relationship Banker (Financial West Branch)

Little Rock, AR (15 miles from Bryant, AR)
23 days ago

Little Rock, AR (15 miles from Bryant, AR)
23 days ago

Relationship Banker II (Bryant Branch)

Little Rock, AR (15 miles from Bryant, AR)
30+ days ago

Little Rock, AR (15 miles from Bryant, AR)
30+ days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker II (Bryant Branch)

Bryant, AR
30+ days ago

Bryant, AR
30+ days ago

Relationship Banker II (Bryant Branch) Regions - 3.5 Bryant, AR Job Details Full-time $40,159.60 - $47,727.00 a year 13 hours ago Benefits Health savings account Health insurance Dental insurance...

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Demographic Data for Bryant, AR

Moving to Bryant, AR? Find some basic demographic data about Bryant, AR below.

Median Age

Average Household Income

Home Value vs Household Income in Bryant, AR

Local

National

Total Population

18,206

Number of Businesses

530

City Size

Medium/Sm

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Bryant, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Bryant, AR offer the following education background

Bachelor's Degree

35.2%

High School or GED

23.5%

Associate's Degree

14.7%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Bryant, AR

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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