Collections Specialist Jobs in Mineral Wells, WV
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Inbound Toll Collections Agent (Entry-Level)
- Parkersburg, WV (4 miles from Mineral Wells, WV)
- 30+ days ago
- Parkersburg, WV (4 miles from Mineral Wells, WV)
- 30+ days ago
LOCATION Parkersburg, WV JOB TYPE Full-Time PAY TYPES Hourly APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company...
- Parkersburg, WV (4 miles from Mineral Wells, WV)
- 90+ days ago
- Parkersburg, WV (4 miles from Mineral Wells, WV)
- 90+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Mineral Wells, WV
Moving to Mineral Wells, WV? Find some basic demographic data about Mineral Wells, WV below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Mineral Wells, WV
Highest Education Level
Collections Specialists in Mineral Wells, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Invoicing
- Reconciliation
- NetSuite
- Pivot Tables
- Electronic Data Interchange
- Navision
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Anti-Money Laundering
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Collections
- Inbound/Outbound Calling
- Finance
- General Office Duties
- Accounting
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Filing
- Reporting
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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