Collections Specialist Jobs in West Virginia
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
LOCATION Parkersburg, WV JOB TYPE Full-Time PAY TYPES Hourly APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company...
Position Overview** The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkPOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for West Virginia
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Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in West Virginia
Highest Education Level
Collections Specialists in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Invoicing
- Reconciliation
- NetSuite
- Punctual
- Accounting Management
- Events
- Cash Applications
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Strategy Development
- Collections
- Salesforce
- Accounting
- High School Diploma
- Negotiation
- Auditing
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Data Analysis
- Documentation
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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