Collections Specialist Jobs in Swampscott, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Haverhill, MA (23 miles from Swampscott, MA)
- 10 hours ago
- Haverhill, MA (23 miles from Swampscott, MA)
- 10 hours ago
Job Type Full-time Description Ensure accurate customer set up and billing information in the company database and maintain current customer information. Daily review of the open Accounts...
- North Billerica, MA (20 miles from Swampscott, MA)
- 3 days ago
- North Billerica, MA (20 miles from Swampscott, MA)
- 3 days ago
We’re looking for an Collections Specialist to join our clients dynamic finance team!...
Billing and Collections Analyst 2
- Cambridge, MA (13 miles from Swampscott, MA)
- 8 days ago
- Cambridge, MA (13 miles from Swampscott, MA)
- 8 days ago
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of...
Credit & Collections Specialist - East Coast
- Lexington, MA (15 miles from Swampscott, MA)
- 16 days ago
- Lexington, MA (15 miles from Swampscott, MA)
- 16 days ago
Position Overview The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkCredit & Collections Specialist
- Boston, MA (11 miles from Swampscott, MA)
- 18 days ago
- Boston, MA (11 miles from Swampscott, MA)
- 18 days ago
Position Overview** The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkCredit & Collections Specialist
- Lexington, MA (15 miles from Swampscott, MA)
- 20 days ago
- Lexington, MA (15 miles from Swampscott, MA)
- 20 days ago
Position Overview The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkSenior Credit & Collections Analyst
- Boston, MA (11 miles from Swampscott, MA)
- 30+ days ago
- Boston, MA (11 miles from Swampscott, MA)
- 30+ days ago
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to...
Demographic Data for Swampscott, MA
Moving to Swampscott, MA? Find some basic demographic data about Swampscott, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Swampscott, MA
Highest Education Level
Collections Specialists in Swampscott, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Accounting Management
- Events
- Cash Applications
- Compensation and Benefits
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Credit Analysis
- Mortgage Servicing
- Loan Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Systems Applications & Products
- Inbound/Outbound Calling
- Strategy Development
- Finance
- Collections
- Salesforce
- Analytical Skills
- Accounting
- High School Diploma
- Negotiation
- Auditing
- Investigation
- Microsoft Outlook
- Written Communication
- Telephone Skills
- Data Analysis
- Documentation
- Regulations
- Reporting
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles

How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »