Collections Specialist Jobs in Stoneham, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Woburn, MA (3 miles from Stoneham, MA)
- 1 day ago
- Woburn, MA (3 miles from Stoneham, MA)
- 1 day ago
Due to growth,our Rt. 128/93 belt client is expanding and hiring a Commercial Collections Specialist to join their team....
Credit And Collections Specialist
- Chelmsford, MA (15 miles from Stoneham, MA)
- 1 day ago
- Chelmsford, MA (15 miles from Stoneham, MA)
- 1 day ago
Credit and Collections Specialist Responsibilities Evaluate creditworthiness of new and existing customers through credit checks, financial analysis, and trade references....
Collections Specialist ( Government Accounts )
- Bedford, MA (9 miles from Stoneham, MA)
- 10 days ago
- Bedford, MA (9 miles from Stoneham, MA)
- 10 days ago
Overview IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity....
- Marlborough, MA (24 miles from Stoneham, MA)
- 21 days ago
- Marlborough, MA (24 miles from Stoneham, MA)
- 21 days ago
Insight Global is looking for 2 Credit Analysts to join the credit collections team at a global medical device client. This is a hybrid role, 3 days onsite, 2 days remote. These candidates will be...
- Haverhill, MA (22 miles from Stoneham, MA)
- 30+ days ago
- Haverhill, MA (22 miles from Stoneham, MA)
- 30+ days ago
Job Type Full-time Description Ensure accurate customer set up and billing information in the company database and maintain current customer information. Daily review of the open Accounts...
Demographic Data for Stoneham, MA
Moving to Stoneham, MA? Find some basic demographic data about Stoneham, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Stoneham, MA
Highest Education Level
Collections Specialists in Stoneham, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Invoicing
- Reconciliation
- NetSuite
- Pivot Tables
- Electronic Data Interchange
- Navision
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Anti-Money Laundering
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Collections
- Inbound/Outbound Calling
- Finance
- General Office Duties
- Accounting
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Documentation
- Filing
- Reporting
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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