Collections Specialist Jobs in Lawrence, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Collections Specialist ( Government Accounts )
- Bedford, MA (15 miles from Lawrence, MA)
- 2 days ago
- Bedford, MA (15 miles from Lawrence, MA)
- 2 days ago
Overview IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity....
- Haverhill, MA (8 miles from Lawrence, MA)
- 28 days ago
- Haverhill, MA (8 miles from Lawrence, MA)
- 28 days ago
Job Type Full-time Description Ensure accurate customer set up and billing information in the company database and maintain current customer information. Daily review of the open Accounts...
Billing and Collections Analyst 2
- Cambridge, MA (22 miles from Lawrence, MA)
- 30+ days ago
- Cambridge, MA (22 miles from Lawrence, MA)
- 30+ days ago
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of...
Demographic Data for Lawrence, MA
Moving to Lawrence, MA? Find some basic demographic data about Lawrence, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Lawrence, MA
Highest Education Level
Collections Specialists in Lawrence, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- Revenue Cycle
- NetSuite
- Claims
- Prioritizing
- Pivot Tables
- Garnishments
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Financial Services
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Finance
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Negotiation
- Written Communication
- Investigation
- Microsoft Outlook
- Telephone Skills
- Verbal Communication
- Documentation
- Reporting
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Multitasking
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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