Collections Specialist Jobs in Franklin, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Marlborough, MA (19 miles from Franklin, MA)
- 1 day ago
- Marlborough, MA (19 miles from Franklin, MA)
- 1 day ago
Insight Global is looking for 2 Credit Analysts to join the credit collections team at a global medical device client. This is a hybrid role, 3 days onsite, 2 days remote. These candidates will be...
- Pawtucket, RI (14 miles from Franklin, MA)
- 19 days ago
- Pawtucket, RI (14 miles from Franklin, MA)
- 19 days ago
Location: Hybrid Pawtucket, RI (3 days in office per week) Schedule: MondayFriday, 8:30 AM 5:00 PM Compensation: $22$24 per hour, depending on experience Position summary The Collections Specialist...
Billing and Collections Analyst 2
- Cambridge, MA (24 miles from Franklin, MA)
- 24 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 24 days ago
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of...
Business Office Collections Officer
- Upton, MA (11 miles from Franklin, MA)
- 30+ days ago
- Upton, MA (11 miles from Franklin, MA)
- 30+ days ago
$5,000 for capitalization and relevant equipment Job Requirements APPLICATION (DO NOT RESPOND THROUGH SCHOOL SPRING) APPLICATION PROCEDURES BELOWPlease email resume and cover letter via email to...
- Taunton, MA (19 miles from Franklin, MA)
- 90+ days ago
- Taunton, MA (19 miles from Franklin, MA)
- 90+ days ago
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Franklin, MA
Highest Education Level
Collections Specialists in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Restructuring
- Audit Support
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Finance
- Inbound/Outbound Calling
- Collections
- Analytical Skills
- Accounting
- Listening
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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