Collections Specialist Jobs in Boston, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Cambridge, MA (3 miles from Boston, MA)
- 8 days ago
- Cambridge, MA (3 miles from Boston, MA)
- 8 days ago
Collections Coordinator ID: 001289SR JOB FUNCTION: Library LOCATION: Cambridge WORK FORMAT: Hybrid JOB TYPE: Full-time BRAND: Harvard Kennedy School Company Description By working at Harvard...
- Marlborough, MA (24 miles from Boston, MA)
- 12 days ago
- Marlborough, MA (24 miles from Boston, MA)
- 12 days ago
Insight Global is looking for 2 Credit Analysts to join the credit collections team at a global medical device client. This is a hybrid role, 3 days onsite, 2 days remote. These candidates will be...
Accounts Receivable/Billing and Collections Specialist
- Boston, MA
- 29 days ago
- Boston, MA
- 29 days ago
BOSTON SENIOR HOME CARE - ACCOUNTS RECEIVABLE/BILLING AND COLLECTIONS SPECIALIST - JOB DESCRIPTION JOB TITLE: Accounts Receivable/Billing and Collections Specialist DIVISION: Administration DEPARTMENT...
- Mansfield, MA (24 miles from Boston, MA)
- 30+ days ago
- Mansfield, MA (24 miles from Boston, MA)
- 30+ days ago
Manage a defined customer portfolio to support business in pursuit of maximizing sales while mitigating risk. Key liaison to finance, sales and directly with the customer. Involves managing...
Credit And Collections Specialist
- Chelmsford, MA (21 miles from Boston, MA)
- 45+ days ago
- Chelmsford, MA (21 miles from Boston, MA)
- 45+ days ago
Credit & Collections Specialist Location: Chelmsford, MA Position Summary: As a Credit and Collections Specialist, you will be responsible for evaluating the creditworthiness of potential and existing...
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Boston, MA
Highest Education Level
Collections Specialists in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Invoicing
- Reconciliation
- Month-End Close
- General Accounting
- NetSuite
- Pivot Tables
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- JD Edwards
- Education Experience
- Financial Statement Analysis
- Consumer Lending
- Lending
- Loan Documentation
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Account Reconciliation
- Reconciliations
- Payment Processing
- Resolution
- Accounts Receivable
- Collections
- Inbound/Outbound Calling
- Finance
- High School Diploma
- Customer Relations
- Accounting
- Microsoft Outlook
- Negotiation
- Written Communication
- Documentation
- Verbal Communication
- Telephone Skills
- Investigation
- Reporting
- Collaboration
- Filing
- Interpersonal Skills
- Policy Development
- Microsoft PowerPoint
- Regulations
- Multitasking
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Sales
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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