Collections Specialist Jobs in Acton, MA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Credit & Collections Specialist
- Lexington, MA (11 miles from Acton, MA)
- 19 hours ago
- Lexington, MA (11 miles from Acton, MA)
- 19 hours ago
Position Overview The Credit & Collections Specialist is a highly independent role with limited management oversight....
Remote WorkBilling and Collections Analyst 1
- Cambridge, MA (17 miles from Acton, MA)
- 2 days ago
- Cambridge, MA (17 miles from Acton, MA)
- 2 days ago
Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of...
- Marlborough, MA (13 miles from Acton, MA)
- 22 days ago
- Marlborough, MA (13 miles from Acton, MA)
- 22 days ago
Insight Global is looking for 2 Credit Analysts to join the credit collections team at a global medical device client. This is a hybrid role, 3 days onsite, 2 days remote. These candidates will be...
Senior Credit & Collections Analyst
- Boston, MA (21 miles from Acton, MA)
- 23 days ago
- Boston, MA (21 miles from Acton, MA)
- 23 days ago
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to...
Demographic Data for Acton, MA
Moving to Acton, MA? Find some basic demographic data about Acton, MA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Acton, MA
Highest Education Level
Collections Specialists in Acton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Invoicing
- Reconciliation
- General Accounting
- Pivot Tables
- Accounting Software
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- JD Edwards
- Education Experience
- Reimbursement
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Wire Transfers
- Loan Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Finance
- Collections
- Inbound/Outbound Calling
- Accounting
- High School Diploma
- Microsoft Outlook
- Written Communication
- Verbal Communication
- Investigation
- Prioritizing
- Telephone Skills
- Negotiation
- Documentation
- Interpersonal Skills
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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