Collections Specialist Jobs in Palo Alto, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Collections Analyst: Claims and Deductions
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
Job Description COLLECTIONS RL Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core,...
- Union City, CA (12 miles from Palo Alto, CA)
- 9 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 9 days ago
AR Collections Analyst Vaco $31.00 - $36.00 / hr remote work United States, California, Union City Jun 07, 2025 AR Collections Analyst Location: Bay Area, CA-Union City (Please Note: due to client...
Overpayments and Collections Analyst III (Departmental Promotional Only)
- San Mateo, CA (12 miles from Palo Alto, CA)
- 13 days ago
- San Mateo, CA (12 miles from Palo Alto, CA)
- 13 days ago
The County of San Mateo Human Services Agency (HSA) is seeking qualified applicants for the position of Overpayments and Collections Analyst III, in the Program Integrity Community Services...
Overpayments and Collections Analyst III (Departmental Promotional Only)
- Redwood City, CA (5 miles from Palo Alto, CA)
- 15 days ago
- Redwood City, CA (5 miles from Palo Alto, CA)
- 15 days ago
The County of San Mateo Human Services Agency (HSA) is seeking qualified applicants for the position of Overpayments and Collections Analyst III, in the Program Integrity Community Services...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Palo Alto, CA
Highest Education Level
Collections Specialists in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Spreadsheets
- Business Correspondence
- Reconciliation
- Revenue Cycle
- NetSuite
- Claims
- Prioritizing
- Pivot Tables
- Garnishments
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Consumer Lending
- Lending
- BSA
- Credit Underwriting
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Credit Analysis
- Financial Services
- Loan Servicing
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Inbound/Outbound Calling
- Finance
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Negotiation
- Written Communication
- Investigation
- Microsoft Outlook
- Telephone Skills
- Verbal Communication
- Documentation
- Reporting
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Microsoft Office
- Sales
- Problem Solving
- Multitasking
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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