Collections Specialist Jobs in Lake Forest, CA
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Customer Service / Collections Agent
- Corona, CA (20 miles from Lake Forest, CA)
- 6 days ago
- Corona, CA (20 miles from Lake Forest, CA)
- 6 days ago
OUR CALL CENTER IS LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE!! IMMEDIATE OPENING!!!! - Must have Previous experience in sales/ call center -Above average multi-tasking skills, being...
- Anaheim, CA (22 miles from Lake Forest, CA)
- 21 days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 21 days ago
OTHER SKILLS AND ABILITIES: Knowledge of lending and collection regulations (FDCPA and Rosenthal FDCPA)....
Credit and Collections Specialist
- Huntington Beach, CA (18 miles from Lake Forest, CA)
- 24 days ago
- Huntington Beach, CA (18 miles from Lake Forest, CA)
- 24 days ago
Credit and Collections Specialist - $25-$29/hour Monday-Friday Essential Duties and Responsibilities include the following. Other duties may be assigned....
Bilingual Hybrid Late Stage Collections Specialist, II
- Anaheim, CA (22 miles from Lake Forest, CA)
- 30+ days ago
- Anaheim, CA (22 miles from Lake Forest, CA)
- 30+ days ago
This level of Late Stage Collections Specialist becomes the single point of contact for borrowers....
Demographic Data for Lake Forest, CA
Moving to Lake Forest, CA? Find some basic demographic data about Lake Forest, CA below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Lake Forest, CA
Highest Education Level
Collections Specialists in Lake Forest, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Systems Applications & Products
- Microsoft Exchange
- Interviewing
- Invoicing
- Reconciliation
- Punctual
- Accounting Management
- Events
- Pivot Tables
- Cash Applications
- VLOOKUP
- Compensation and Benefits
- Reimbursement
- Audit Support
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Cash Forecasting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Customer Retention
- Resolution
- Accounts Receivable
- Strategy Development
- Finance
- Collections
- Salesforce
- Accounting
- High School Diploma
- Auditing
- Microsoft Outlook
- Written Communication
- Telephone Skills
- Negotiation
- Documentation
- Data Analysis
- Regulations
- Reporting
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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