Collections Specialist Jobs in Goodyear, AZ
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
Customer Solutions Professional Bilingual - Consumer Collections Agent
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 12 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 12 days ago
Summary The Bilingual Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals...
Customer Solutions Professional - Consumer Collections Agent
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 12 days ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 12 days ago
Summary The Customer Solutions Professional (CSP) plays a pivotal role in the consumer collections department and is responsible for driving revenue and meeting monthly collection goals by...
Demographic Data for Goodyear, AZ
Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Goodyear, AZ
Highest Education Level
Collections Specialists in Goodyear, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Business Correspondence
- Sage Peachtree
- Reconciliation
- NetSuite
- Accounting Management
- Prioritizing
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- VLOOKUP
- Education Experience
- Reimbursement
- Restructuring
- Consumer Lending
- Lending
- BSA
- Account Maintenance
- Automated Clearing House
- Credit Underwriting
- Mortgage Processing
- Credit Analysis
- Loan Servicing
- Mortgage Servicing
- Financial Operations
- Account Reconciliation
- Payment Processing
- Reconciliations
- 10 Key
- Resolution
- Accounts Receivable
- Finance
- Inbound/Outbound Calling
- Collections
- Customer Relations
- Accounting
- High School Diploma
- Negotiation
- Verbal Communication
- Investigation
- Written Communication
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Filing
- Microsoft PowerPoint
- Regulations
- Reporting
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »