Chargeback Specialist Jobs in Florida
A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.
Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.
About the role: As a Dispute Resolution Analyst, you will respond fully, accurately, and timely to consumer requests by researching and investigating information contributed by financial institutions...
About the role: As a Dispute Resolution Analyst, you will respond fully, accurately, and timely to consumer requests by researching and investigating information contributed by financial institutions...
Accounts Receivable and Chargeback Specialist
- Pompano Beach, FL
- 3 days ago
- Pompano Beach, FL
- 3 days ago
Our client, a food manufacturer, has been expanding their operations and is looking for an Accounts Receivable/Chargebacks Specialist to join their team....
Summary: This position is responsible for the investigation of credit card disputes, responding timely to financial institutions, processing refunds to the account holder, and tracking all status...
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Chargeback Specialist Online Courses and Training Opportunities
Salary for Chargeback Specialist Jobs in Florida
Highest Education Level
Chargeback Specialists in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Chargeback Specialist position
- Financial Services
- Fraud Investigation
- Reconciliations
- Resolution
- Accounts Receivable
- Microsoft Power BI
- Finance
- Strategy Development
- Accounts Payable
- Collections
- Analytical Skills
- Process Improvement
- Accounting
- High School Diploma
- Retail
- Verbal Communication
- Investigation
- Auditing
- Telephone Skills
- Documentation
- Interpersonal Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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