Chargeback Specialist Jobs

A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.

Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.

1-15 of 19 Jobs

Dispute Resolution Analyst I

  • FL
  • 12 hours ago
  • FL
  • 12 hours ago

About the role: As a Dispute Resolution Analyst, you will respond fully, accurately, and timely to consumer requests by researching and investigating information contributed by financial institutions...

Chargeback Specialist I

  • Huntsville, AL
  • 1 day ago
  • Huntsville, AL
  • 1 day ago

Chargeback Specialist Is are distinguished from Chargeback Specialist IIs by their applicable experience and responsibility for performing more complex credit and debit card claims....

Dispute Resolution Analyst I

  • St Petersburg, FL
  • 2 days ago
  • St Petersburg, FL
  • 2 days ago

About the role: As a Dispute Resolution Analyst, you will respond fully, accurately, and timely to consumer requests by researching and investigating information contributed by financial institutions...

Accounts Receivable and Chargeback Specialist

  • Pompano Beach, FL
  • 3 days ago
  • Pompano Beach, FL
  • 3 days ago

Our client, a food manufacturer, has been expanding their operations and is looking for an Accounts Receivable/Chargebacks Specialist to join their team....

Chargeback Analyst

  • Seffner, FL
  • 17 days ago
  • Seffner, FL
  • 17 days ago

Summary: This position is responsible for the investigation of credit card disputes, responding timely to financial institutions, processing refunds to the account holder, and tracking all status...

Chargeback Analyst - Columbus, OH

  • Columbus, OH
  • 23 days ago
  • Columbus, OH
  • 23 days ago

Advises and provides education to customers and Field Sales Force on electronic capabilities (EDI & e-Abbott), new distributor setup and ensures in-depth understanding and resolution of issues....

Dispute Resolution Specialist I, II, III, Senior

  • Anchorage, AK
  • 24 days ago
  • Anchorage, AK
  • 24 days ago

Compensation Salary Pay Range: Dispute Resolution Specialist I (Category 14): $45,633 - $66,624 annually Dispute Resolution Specialist II (Category 13): $49,284 - $73,391 annually Dispute Resolution...

Dispute Resolution Specialist Sr

  • IN
  • 26 days ago
  • IN
  • 26 days ago

The Senior Dispute Resolution Specialist can perform all tasks and responsibilities efficiently and consistently....

Chargeback Analyst III

  • Conshohocken, PA
  • 27 days ago
  • Conshohocken, PA
  • 27 days ago

Chargeback Analyst III#25-51733 Conshohocken, PA All On-site Job Description Supplier Max Bill Rate: *** Remote - EST Assisting with contracts administration Must haves- Microsoft Suite,...

Dispute Resolution Specialist Sr

  • Evansville, IN
  • 28 days ago
  • Evansville, IN
  • 28 days ago

The Senior Dispute Resolution Specialist can perform all tasks and responsibilities efficiently and consistently....

KERING Chargeback Analyst

  • Wayne, NJ
  • 90+ days ago
  • Wayne, NJ
  • 90+ days ago

chargebacks Access vendor portals to obtain claim copies and other supporting documents Dispute invalid claims Issue credits for valid Coop (GGW) Collaborate with external and internal customers for resolution...

Dispute Resolution Specialist

  • Atlanta, GA
  • 30+ days ago
  • Atlanta, GA
  • 30+ days ago

What You'll Do: Responsible for communicating with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process....

Dispute Resolution Specialist

  • Jefferson City, MO
  • 30+ days ago
  • Jefferson City, MO
  • 30+ days ago

Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues....

Chargeback Analyst

  • Beverly Hills, CA
  • 45+ days ago
  • Beverly Hills, CA
  • 45+ days ago

improvements Collaborate with the Technology on development, documentation, and clarification on current and future fraud tools Serve as a resource for Customer Care on escalated issues that need high-touch resolutions...

investigation unit as appropriate and communicate potential risk to Fraud and Disputes leadership Place appropriate hold on accounts deemed to have fraudulent activity....

Chargeback Specialist Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Paediatric Dentistry for Non-Specialists
This course aims to provide you with the practical advice and guidance you need to treat childrens dental issues and emergencies, achieving excellent results. Apart from various treatment options,...
Chargebacks Explained: Guide for Consumers & Merchants
Welcome to our comprehensive course on Chargeback Management! Whether you're a seasoned professional or new to the world of payments, this course is designed to equip you with the knowledge and...
Apex Specialist
Use integration and business logic to push your Apex coding skills to the limit. This module includes the following lessons: Apex Triggers Apex Testing Asynchronous Apex Apex Integration Services...

Salary for Chargeback Specialist Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Chargeback Specialists offer the following education background
Bachelor's Degree
37.8%
High School or GED
21.1%
Associate's Degree
13.6%
Master's Degree
11.9%
Vocational Degree or Certification
10.8%
Some College
2.6%
Doctorate Degree
1.3%
Some High School
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Chargeback Specialists
2-4 years
30.5%
1-2 years
21.8%
Less than 1 year
20.3%
None
17.0%
4-6 years
9.9%
6-8 years
0.5%



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