Chargeback Specialist Jobs

A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.

Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.

1-15 of 19 Jobs

Dispute Resolution Specialist

  • Atlanta, GA
  • 14 hours ago
  • Atlanta, GA
  • 14 hours ago

What You'll Do: Responsible for communicating with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process....

Imagine360 is currently seeking a Dispute Resolution Specialist to join the team!...

Remote Work

Dispute Resolution Specialist

  • Jefferson City, MO
  • 2 days ago
  • Jefferson City, MO
  • 2 days ago

Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues....

Sr CBD Dispute Resolution Specialist

  • Evansville, IN
  • 3 days ago
  • Evansville, IN
  • 3 days ago

This approach to lending has helped us provide customers with loan options for over 100 years and grow to over 1,600 branches in 44 states....

Dispute Resolution Specialist - Chubbuck

  • Chubbuck, ID
  • 4 days ago
  • Chubbuck, ID
  • 4 days ago

As a Dispute Resolution Specialist, you will performs various duties regarding dispute processing, resolution, and maintaining department efficiency....

Chargeback Analyst, HAP Tech

  • 9 days ago
  • 9 days ago

HAP Tech is one of the firms largest and fastest growing practices. This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow! HAP Tech...

Remote Work

Chargeback Analyst (Onsite)

  • Paramus, NJ
  • 10 days ago
  • Paramus, NJ
  • 10 days ago

This position will be responsible for the timely receipt, analysis, resolution, and posting/reporting of distributor chargeback requests and resulting reconciliation documentation....

Credit Bureau Dispute Resolution Specialist

  • Earth City, MO
  • 11 days ago
  • Earth City, MO
  • 11 days ago

four or more years of clerical and customer service experience Preferred Skills/Experience Working knowledge of FCRA requirements and CDIA Metro2 guidelines Prior experience in credit analysis or lending...

Chargeback Analyst

  • Beverly Hills, CA
  • 11 days ago
  • Beverly Hills, CA
  • 11 days ago

improvements Collaborate with the Technology on development, documentation, and clarification on current and future fraud tools Serve as a resource for Customer Care on escalated issues that need high-touch resolutions...

Fraud Chargeback Specialist

  • Bettendorf, IA
  • 24 days ago
  • Bettendorf, IA
  • 24 days ago

Position SummaryThe Fraud/Chargeback Specialist is responsible for processing and tracking debit card disputes and other related assigned tasks....

Chargeback Specialist I

  • Huntsville, AL
  • 25 days ago
  • Huntsville, AL
  • 25 days ago

Chargeback Specialist Is are distinguished from Chargeback Specialist IIs by their applicable experience and responsibility for performing more complex credit and debit card claims....

investigation unit as appropriate and communicate potential risk to Fraud and Disputes leadership Place appropriate hold on accounts deemed to have fraudulent activity....

Dispute Resolution Specialist

  • Wichita, KS
  • 27 days ago
  • Wichita, KS
  • 27 days ago

Banking Benefits Find your future at Equity Bank!...

Payment Dispute Resolution Specialist, Carrier Services

  • Nashville, TN
  • 30+ days ago
  • Nashville, TN
  • 30+ days ago

Meet or exceed established daily resolutions goals and contribute to maintaining a seamless payment process Prioritize and manage multiple cases while meeting deadlines Track dispute resolution progress...

Chargeback Analyst

  • Bridgewater, NJ
  • 30+ days ago
  • Bridgewater, NJ
  • 30+ days ago

Chargeback Analyst Accounting & Finance $ 55 - $ 149 / Hour location_on Bridgewater, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Chargeback Specialist Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Paediatric Dentistry for Non-Specialists
This course aims to provide you with the practical advice and guidance you need to treat childrens dental issues and emergencies, achieving excellent results. Apart from various treatment options,...
Chargebacks Explained: Guide for Consumers & Merchants
Welcome to our comprehensive course on Chargeback Management! Whether you're a seasoned professional or new to the world of payments, this course is designed to equip you with the knowledge and...
Billing Specialist
Configure Revenue Cloud tools to ensure accuracy, from quote to payment collection. This module includes the following lessons: Simplify Home Security Subscription Renewals Salesforce CPQ Order...

Salary for Chargeback Specialist Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Chargeback Specialists offer the following education background
Bachelor's Degree
37.5%
High School or GED
21.2%
Associate's Degree
13.7%
Master's Degree
11.9%
Vocational Degree or Certification
10.8%
Some College
2.6%
Doctorate Degree
1.3%
Some High School
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Chargeback Specialists
2-4 years
30.5%
1-2 years
21.8%
Less than 1 year
20.3%
None
17.0%
4-6 years
9.9%
6-8 years
0.5%



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