Chargeback Specialist Jobs
A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.
Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.
What You'll Do: Responsible for communicating with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process....
Imagine360 is currently seeking a Dispute Resolution Specialist to join the team!...
Remote WorkJoin the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues....
This approach to lending has helped us provide customers with loan options for over 100 years and grow to over 1,600 branches in 44 states....
As a Dispute Resolution Specialist, you will performs various duties regarding dispute processing, resolution, and maintaining department efficiency....
HAP Tech is one of the firms largest and fastest growing practices. This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow! HAP Tech...
Remote WorkThis position will be responsible for the timely receipt, analysis, resolution, and posting/reporting of distributor chargeback requests and resulting reconciliation documentation....
four or more years of clerical and customer service experience Preferred Skills/Experience Working knowledge of FCRA requirements and CDIA Metro2 guidelines Prior experience in credit analysis or lending...
improvements Collaborate with the Technology on development, documentation, and clarification on current and future fraud tools Serve as a resource for Customer Care on escalated issues that need high-touch resolutions...
Position SummaryThe Fraud/Chargeback Specialist is responsible for processing and tracking debit card disputes and other related assigned tasks....
Chargeback Specialist Is are distinguished from Chargeback Specialist IIs by their applicable experience and responsibility for performing more complex credit and debit card claims....
Asset & Wealth Management, Marcus by Goldman Sachs, Fraud Disputes Specialist, Draper, UT
- Draper, UT
- 27 days ago
- Draper, UT
- 27 days ago
investigation unit as appropriate and communicate potential risk to Fraud and Disputes leadership Place appropriate hold on accounts deemed to have fraudulent activity....
Banking Benefits Find your future at Equity Bank!...
Payment Dispute Resolution Specialist, Carrier Services
- Nashville, TN
- 30+ days ago
- Nashville, TN
- 30+ days ago
Meet or exceed established daily resolutions goals and contribute to maintaining a seamless payment process Prioritize and manage multiple cases while meeting deadlines Track dispute resolution progress...
Chargeback Analyst Accounting & Finance $ 55 - $ 149 / Hour location_on Bridgewater, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Chargeback Specialist Online Courses and Training Opportunities
Salary for Chargeback Specialist Jobs Nationwide
Highest Education Level
Chargeback Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Chargeback Specialist position
- BSA
- Financial Services
- Fraud Investigation
- Reconciliations
- General Ledger
- Resolution
- Accounts Receivable
- Customer Satisfaction
- Accounts Payable
- Strategy Development
- Finance
- Collections
- Accounting
- Process Improvement
- Listening
- High School Diploma
- Retail
- Prioritizing
- Auditing
- Investigation
- Verbal Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Bachelor's Degree
- Filing
- Reporting
- Regulations
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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