Chargeback Specialist Jobs
A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.
Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.
The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships,...
The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships,...
Excellent English speaking skills Excellent customer service Working knowledge of MS Word / Excel Outgoing personality / easy to talk to / culture fit Positive attitude/willingness to learn...
at MultiPlan in Naperville, Illinois, United States Job Description Dispute Resolution Specialist II At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our...
Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with...
Minimum of 1 year of experience in a Customer Service or Fraud and Dispute-related position, in a Financial Services Environment Fraud or Card Disputes and Financial Institution Experience preferred...
As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven....
Physical Requirements The work environment is typical of a standard office or retail banking setting....
Job Opportunity: Chargebacks & Collections Analyst Our client is seeking a highly motivated and analytical professional to join their finance team as a Chargebacks & Collections Analyst. This...
Payment Dispute Resolution Specialist, Carrier Services
- Nashville, TN
- 29 days ago
- Nashville, TN
- 29 days ago
Amazon is building the earths best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazons global network, and enable the success of...
Job Summary The Senior Chargeback Analyst is responsible for researching, resolving, analyzing, and trending chargeback discrepancies to result in appropriate credits within Wholesaler /...
Fraud/Disputes Specialist StubHub - 3.6 Atlanta, GA Job Details Full-time $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications...
This approach to lending has helped us provide customers with loan options for over 100 years and grow to over 1,600 branches in 44 states....
Chargeback Specialist Online Courses and Training Opportunities
Salary for Chargeback Specialist Jobs Nationwide
Highest Education Level
Chargeback Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Chargeback Specialist position
- Fraud Investigation
- Financial Planning
- Reconciliations
- Due Diligence
- Resolution
- Team Leading
- Accounts Receivable
- Finance
- Decision Making
- Retail
- Process Improvement
- Auditing
- High School Diploma
- Documentation
- Employee Development
- Coaching
- Verbal Communication
- Telephone Skills
- Investigation
- Mentoring
- Data Analysis
- Reporting
- Collaboration
- Filing
- Policy Development
- Bachelor's Degree
- Regulations
- Team Building
- Problem Solving
- Microsoft Excel
- Sales
- Microsoft Word
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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