Chargeback Specialist Jobs in Arizona
A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.
Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.
Currently we are seeking a "Chargeback Specialist" for one of our clients that is a leading multination corporation....
Were seeking a Part-Time Chargeback Specialist to support our collections operations by managing and responding to credit card disputes....
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
Chargeback Specialist Online Courses and Training Opportunities
Salary for Chargeback Specialist Jobs in Arizona
Highest Education Level
Chargeback Specialists in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Chargeback Specialist position
- Automated Clearing House
- Financial Services
- Fraud Investigation
- Reconciliations
- General Ledger
- Complaint Resolution
- Resolution
- Accounts Receivable
- Problem Resolution
- Referrals
- Finance
- Accounts Payable
- Collections
- Administrative Skills
- Process Improvement
- Decision Making
- Accounting
- Retail
- High School Diploma
- Negotiation
- Auditing
- Verbal Communication
- Investigation
- Written Communication
- Telephone Skills
- Data Analysis
- Collaboration
- Documentation
- Data Entry
- Bachelor's Degree
- Filing
- Regulations
- Reporting
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Microsoft Word
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Chargeback Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »