Assistant Branch Manager Jobs in Massachusetts
An Assistant Branch Manager in the banking industry is a professional who helps oversee and manage the daily operations of a bank branch. They assist the Branch Manager in directing and administering the operational efforts of the branch, including lending, product sales, customer service, and security and safety. The role may also involve the development and training of staff, handling customer concerns and complaints, and ensuring the branch meets its goals and objectives. Assistant Branch Managers are key in facilitating a positive customer experience and maintaining high customer satisfaction levels.
Key skills for an Assistant Branch Manager include excellent customer service, leadership, communication, and problem-solving abilities. Proficiency in banking operations and financial products, as well as strong decision-making and strategic planning skills, are also valuable. They should have a solid understanding of banking regulations and laws. A certification such as the Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Regulatory Compliance Manager (CRCM) can enhance their credentials. Prior roles one might have before becoming an Assistant Branch Manager include a Bank Teller, Customer Service Representative, or Personal Banker.
Assistant Branch Manager Monson Savings Bank is currently seeking a full-time Assistant Branch Manager for our Wilbraham Branch....
Assistant Branch Manager (FT) - Liberty Street
- Springfield, MA
- 2 days ago
- Springfield, MA
- 2 days ago
Position: Assistant Branch Manager I Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9 Reports to: Branch Manager Amount of Travel Required: Some travel Positions Supervised...
High school diploma or equivalent. 2-4 years retail banking experience preferred. 1-2 years of supervisory experience required; experience in retail banking environment strongly preferred....
Assistant Branch Manager I Chelmsford Littleton Road Branch
- Chelmsford, MA
- 5 days ago
- Chelmsford, MA
- 5 days ago
As an Assistant Branch Manager at Rockland Trust, you play a pivotal role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer...
As an Assistant Branch Manager at Rockland Trust, you play a pivotal role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer...
We are currently looking for an Assistant Branch Manager in our Putterham Circle branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service...
Assistant Branch Manager BankTalent HQ Commensurate with experience plus bonus United States, Massachusetts, Tewksbury Jun 15, 2025 ESSENTIAL DUTIES AND RESPONSIBILITIES Bank Operations & Customer Experience...
As Assistant Branch Manager, you\'ll play a key role in supporting the branch\'s success through strong leadership, a focus on customer experience, & operational excellence....
The full [Assistant Branch Manager job description]("_blank" rel="noopener noreferrer"} contains more information on this position....
High school diploma or equivalent. 2-4 years retail banking experience preferred. 1-2 years of supervisory experience required; experience in retail banking environment strongly preferred....
We are currently looking for an Assistant Branch Manager in our Brookline Village branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service...
Under the direction of the Branch Manager, the Assistant Branch Manager assists in the oversight of the branch's operational activities in order to ensure all customer needs and sales goals are met...
Assistant Branch Manager, West Street Branch
- Pittsfield, MA
- 30+ days ago
- Pittsfield, MA
- 30+ days ago
Position Title: Assistant Branch Manager Department : West Street Branch Work Arrangement: In- office We are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support...
OVERVIEW: The Assistant Branch Manager will be responsible for assisting the Branch Manager in the achievement of goals, customer service, operations, and team development....
Duties: Under the direction of the Branch Manager, organizes and manages the activities of the Plymouth Branch. Responsibilities include but are not limited to the following: Managing and...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Assistant Branch Manager Online Courses and Training Opportunities
Salary for Assistant Branch Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Assistant Branch Manager positions.
Highest Education Level
Assistant Branch Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Branch Manager position
- Personal Banker
- Goal Oriented
- Product Knowledge
- Diabetes
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- ATM Balancing
- Lending
- BSA
- Loan Processing
- Cross Selling
- OFAC
- Wire Transfers
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Appraisal
- Risk Analysis
- General Ledger
- Cash Management
- Retail Sales
- Notary Public
- Referrals
- Customer Satisfaction
- Finance
- Closing
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Business Development
- Verbal Communication
- Telephone Skills
- Employee Development
- Interpersonal Skills
- Mentoring
- Coaching
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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