Assistant Branch Manager Jobs in Massachusetts
An Assistant Branch Manager in the banking industry is a professional who helps oversee and manage the daily operations of a bank branch. They assist the Branch Manager in directing and administering the operational efforts of the branch, including lending, product sales, customer service, and security and safety. The role may also involve the development and training of staff, handling customer concerns and complaints, and ensuring the branch meets its goals and objectives. Assistant Branch Managers are key in facilitating a positive customer experience and maintaining high customer satisfaction levels.
Key skills for an Assistant Branch Manager include excellent customer service, leadership, communication, and problem-solving abilities. Proficiency in banking operations and financial products, as well as strong decision-making and strategic planning skills, are also valuable. They should have a solid understanding of banking regulations and laws. A certification such as the Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Regulatory Compliance Manager (CRCM) can enhance their credentials. Prior roles one might have before becoming an Assistant Branch Manager include a Bank Teller, Customer Service Representative, or Personal Banker.
Assistant Branch Manager, Worcester Crossing, Full-Time, Onsite
- Worcester, MA
- 22 hours ago
- Worcester, MA
- 22 hours ago
Obtain Mortgage Loan Originator (MLO) authority through the nationwide mortgage licensing system (NMLS) and originate mortgages....
Pay Range: $24.42 - $32.53As a strong support to the Branch Manager, the Assistant Branch Manager supervises daily activities to ensure high quality customer service....
High school diploma or equivalent. 2-4 years retail banking experience preferred. 1-2 years of supervisory experience required; experience in retail banking environment strongly preferred....
Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO)....
Assistant Branch Manager II, North Adams Branch
- North Adams, MA
- 4 days ago
- North Adams, MA
- 4 days ago
Preferred: Supervisory and loan origination experience....
Under the direction of the Branch Manager, the Assistant Branch Manager assists in the oversight of the branch's operational activities in order to ensure all customer needs and sales goals are met...
Position Title: Assistant Branch Manager Department : West Street Branch Work Arrangement: In- office We are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support...
an Assistant Branch Manager!...
Salem Five requires each Assistant Branch Manager to be federally registered through the National Mortgage Licensing System and individual records to be in good standing....
Harvard Federal Credit Union (Harvard FCU) is seeking an Assistant Branch Manager!...
Assistant Branch Manager Harvard University Federal Credit Union
- Cambridge, MA
- 12 days ago
- Cambridge, MA
- 12 days ago
Job Summary Harvard Federal Credit Union (Harvard FCU) is seeking an Assistant Branch Manager!...
The full [Assistant Branch Manager II jobdescription]("_blank"rel="noopener noreferrer"} contains more information on this position.Key Job Requirements: Accurately processes a variety of membertransactions...
OVERVIEW: The Assistant Branch Manager will be responsible for assisting the Branch Manager in the achievement of goals, customer service, operations, and team development....
Assistant Branch Manager II, Williamstown Branch
- Williamstown, MA
- 30+ days ago
- Williamstown, MA
- 30+ days ago
Preferred: Supervisory and loan origination experience....
Assistant Branch Manager, Belchertown MA Regular Full-Time SalariedBelchertown Office, Florence, MA, US Requisition ID: 1655 Are youlooking for an employer that provides 5 weeks of PTO and benefits...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Assistant Branch Manager Online Courses and Training Opportunities
Salary for Assistant Branch Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Assistant Branch Manager positions.
Highest Education Level
Assistant Branch Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Branch Manager position
- Personal Banker
- Goal Oriented
- Product Knowledge
- Diabetes
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Commercial Banking
- Loan Processing
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Appraisal
- Risk Analysis
- Cash Management
- Retail Sales
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Finance
- Closing
- Customer Relations
- Retail
- High School Diploma
- Business Development
- Auditing
- Verbal Communication
- Telephone Skills
- Mentoring
- Coaching
- Interpersonal Skills
- Employee Development
- Regulations
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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