Assistant Branch Manager Jobs in Dorchester, MA
An Assistant Branch Manager in the banking industry is a professional who helps oversee and manage the daily operations of a bank branch. They assist the Branch Manager in directing and administering the operational efforts of the branch, including lending, product sales, customer service, and security and safety. The role may also involve the development and training of staff, handling customer concerns and complaints, and ensuring the branch meets its goals and objectives. Assistant Branch Managers are key in facilitating a positive customer experience and maintaining high customer satisfaction levels.
Key skills for an Assistant Branch Manager include excellent customer service, leadership, communication, and problem-solving abilities. Proficiency in banking operations and financial products, as well as strong decision-making and strategic planning skills, are also valuable. They should have a solid understanding of banking regulations and laws. A certification such as the Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Regulatory Compliance Manager (CRCM) can enhance their credentials. Prior roles one might have before becoming an Assistant Branch Manager include a Bank Teller, Customer Service Representative, or Personal Banker.
Assistant Branch Manager - Putterham Circle
- Brookline, MA (2 miles from Dorchester, MA)
- 1 day ago
- Brookline, MA (2 miles from Dorchester, MA)
- 1 day ago
We are currently looking for an Assistant Branch Manager in our Putterham Circle branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service...
Citizens Multi Asst Branch Mgr
- Framingham, MA (17 miles from Dorchester, MA)
- 1 day ago
- Framingham, MA (17 miles from Dorchester, MA)
- 1 day ago
As an Assistant Branch Manager (ABM), you will support your team and contribute individually to exceed customer expectations, nurturing relationships that drive long-term success....
- Tewksbury, MA (22 miles from Dorchester, MA)
- 2 days ago
- Tewksbury, MA (22 miles from Dorchester, MA)
- 2 days ago
Assistant Branch Manager BankTalent HQ Commensurate with experience plus bonus United States, Massachusetts, Tewksbury Jun 15, 2025 ESSENTIAL DUTIES AND RESPONSIBILITIES Bank Operations & Customer Experience...
Assistant Branch Manager - Brookline Village
- Brookline, MA (2 miles from Dorchester, MA)
- 10 days ago
- Brookline, MA (2 miles from Dorchester, MA)
- 10 days ago
We are currently looking for an Assistant Branch Manager in our Brookline Village branch with supervisory experience that is knowledgeable of the banking industry and possesses excellent customer service...
/19438/db0b4d48-6094-4564-8e37-56921403180f.png&z=8&s=BNK&ih_t=6%2F20%2F2025+6%3A59%3A13+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-builder&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Dedham, MA (6 miles from Dorchester, MA)
- 15 days ago
- Dedham, MA (6 miles from Dorchester, MA)
- 15 days ago
High school diploma or equivalent. 2-4 years retail banking experience preferred. 1-2 years of supervisory experience required; experience in retail banking environment strongly preferred....
- Bridgewater, MA (23 miles from Dorchester, MA)
- 19 days ago
- Bridgewater, MA (23 miles from Dorchester, MA)
- 19 days ago
Under the direction of the Branch Manager, the Assistant Branch Manager assists in the oversight of the branch's operational activities in order to ensure all customer needs and sales goals are met...
Float Assistant Branch Manager
- Arlington, MA (8 miles from Dorchester, MA)
- 60+ days ago
- Arlington, MA (8 miles from Dorchester, MA)
- 60+ days ago
POSITION: FLOAT ASSISTANT BRANCH MANAGER Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being....
Demographic Data for Dorchester, MA
Moving to Dorchester, MA? Find some basic demographic data about Dorchester, MA below.
Assistant Branch Manager Online Courses and Training Opportunities
Salary for Assistant Branch Manager Jobs in Dorchester, MA
Required or preferred licenses and certifications for Assistant Branch Manager positions.
Highest Education Level
Assistant Branch Managers in Dorchester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Branch Manager position
- Personal Banker
- Goal Oriented
- Product Knowledge
- Diabetes
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- Consumer Lending
- Nationwide Mortgage Licensing System & Registry
- Lending
- BSA
- Commercial Banking
- Loan Processing
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Appraisal
- Risk Analysis
- Cash Management
- Retail Sales
- Courteous
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Finance
- Closing
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Telephone Skills
- Verbal Communication
- Mentoring
- Coaching
- Employee Development
- Interpersonal Skills
- Regulations
- Policy Development
- Multitasking
- Microsoft Office
- Sales
- Problem Solving
- Microsoft Excel
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Assistant Branch Manager Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »