Customer Service Jobs in Wauwatosa, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Mukwonago, WI (22 miles from Wauwatosa, WI)
- 17 hours ago
- Mukwonago, WI (22 miles from Wauwatosa, WI)
- 17 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative III/Lead
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 2 days ago
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 2 days ago
Get ready to showcase your talents in cross-selling and driving deposit growth all while contributing to a positive and supportive team culture. Does this sound like you?...
Customer Service Associate - Temporary
- Mukwonago, WI (22 miles from Wauwatosa, WI)
- 3 days ago
- Mukwonago, WI (22 miles from Wauwatosa, WI)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative - E. Main St. Office
- Waukesha, WI (12 miles from Wauwatosa, WI)
- 5 days ago
- Waukesha, WI (12 miles from Wauwatosa, WI)
- 5 days ago
service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 7 days ago
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 7 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Associate
- Oak Creek, WI (13 miles from Wauwatosa, WI)
- 8 days ago
- Oak Creek, WI (13 miles from Wauwatosa, WI)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Floating Customer Service Representative
- Pewaukee, WI (14 miles from Wauwatosa, WI)
- 11 days ago
- Pewaukee, WI (14 miles from Wauwatosa, WI)
- 11 days ago
Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....
Pharmacy Customer Service Associate
- West Allis, WI (3 miles from Wauwatosa, WI)
- 12 days ago
- West Allis, WI (3 miles from Wauwatosa, WI)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waukesha, WI (12 miles from Wauwatosa, WI)
- 14 days ago
- Waukesha, WI (12 miles from Wauwatosa, WI)
- 14 days ago
Looking for people, that can operate in a fast paced environment. Customer interaction is going to be part of the job. Employees should be able to cheerfully engage with the customer....
- Greenfield, WI (4 miles from Wauwatosa, WI)
- 16 days ago
- Greenfield, WI (4 miles from Wauwatosa, WI)
- 16 days ago
and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...
Customer Service Associate Job
- Saukville, WI (23 miles from Wauwatosa, WI)
- 16 days ago
- Saukville, WI (23 miles from Wauwatosa, WI)
- 16 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 17 days ago
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 17 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
LP Customer Service Associate II
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 23 days ago
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 24 days ago
- Milwaukee, WI (4 miles from Wauwatosa, WI)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wauwatosa, WI
Moving to Wauwatosa, WI? Find some basic demographic data about Wauwatosa, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wauwatosa, WI
Highest Education Level
Customer Services in Wauwatosa, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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