Customer Service Jobs in Waukesha, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Financial Services Sales Representative - Life Insurance
- Hartford, WI (21 miles from Waukesha, WI)
- 1 day ago
- Hartford, WI (21 miles from Waukesha, WI)
- 1 day ago
Service experience Application Deadline Applications for this position will be accepted through December 20, 2024, subject to earlier closure due to applicant volume....
Part-Time Customer Support Agent
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and...
- Greenfield, WI (11 miles from Waukesha, WI)
- 2 days ago
- Greenfield, WI (11 miles from Waukesha, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Greendale, WI (12 miles from Waukesha, WI)
- 4 days ago
- Greendale, WI (12 miles from Waukesha, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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service....
Customer Service Representative
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 6 days ago
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 6 days ago
service....
- Grafton, WI (24 miles from Waukesha, WI)
- 7 days ago
- Grafton, WI (24 miles from Waukesha, WI)
- 7 days ago
The ideal candidate for this position would be able to do the following: Provide customer service to all customers/accounts Respond to phone calls, faxes, and letters from customers and acts accordingly...
Client Service Specialist - Commercial Lines
- Elm Grove, WI (6 miles from Waukesha, WI)
- 8 days ago
- Elm Grove, WI (6 miles from Waukesha, WI)
- 8 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Customer Service Representative - Oconomowoc Office
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 9 days ago
- Oconomowoc, WI (16 miles from Waukesha, WI)
- 9 days ago
service....
Customer Service Representative - Meadowbrook Dr. Office
- Waukesha, WI
- 9 days ago
- Waukesha, WI
- 9 days ago
service....
Customer Service Representative - Downtown Waukesha Office
- Waukesha, WI
- 10 days ago
- Waukesha, WI
- 10 days ago
service....
Senior Customer Service Representative
- Milwaukee, WI (15 miles from Waukesha, WI)
- 13 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 13 days ago
As a Full Time Customer Service RepresentativeIII/Lead at Peoples State Bank, you\'ll have the exhilaratingopportunity to showcase your exceptional customer service skills withina fun and supportive...
Customer Service Representative III/Lead
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
Get ready to showcase your talents in cross-selling and driving deposit growth all while contributing to a positive and supportive team culture. Does this sound like you?...
Customer Service Representative - E. Main St. Office
- Waukesha, WI
- 18 days ago
- Waukesha, WI
- 18 days ago
service....
Client Service Representative, National Accounts
- Milwaukee, WI (15 miles from Waukesha, WI)
- 21 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 21 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Demographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukesha, WI
Highest Education Level
Customer Services in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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