Customer Service Jobs in Greenfield, WI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 18 Jobs

Customer Service Associate

  • Brookfield, WI (6 miles from Greenfield, WI)
  • 11 hours ago
  • Brookfield, WI (6 miles from Greenfield, WI)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Racine, WI (21 miles from Greenfield, WI)
  • 1 day ago
  • Racine, WI (21 miles from Greenfield, WI)
  • 1 day ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Representative III/Lead

  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 1 day ago
  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 1 day ago

Get ready to showcase your talents in cross-selling and driving deposit growth all while contributing to a positive and supportive team culture. Does this sound like you?...

Customer Service Associate - Temporary

  • Mukwonago, WI (19 miles from Greenfield, WI)
  • 3 days ago
  • Mukwonago, WI (19 miles from Greenfield, WI)
  • 3 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative - E. Main St. Office

  • Waukesha, WI (11 miles from Greenfield, WI)
  • 4 days ago
  • Waukesha, WI (11 miles from Greenfield, WI)
  • 4 days ago

service....

Customer Service Associate

  • Wauwatosa, WI (4 miles from Greenfield, WI)
  • 6 days ago
  • Wauwatosa, WI (4 miles from Greenfield, WI)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative, National Accounts

  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 6 days ago
  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 6 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Retail Customer Service Associate

  • Oak Creek, WI (9 miles from Greenfield, WI)
  • 8 days ago
  • Oak Creek, WI (9 miles from Greenfield, WI)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Floating Customer Service Representative

  • Pewaukee, WI (14 miles from Greenfield, WI)
  • 10 days ago
  • Pewaukee, WI (14 miles from Greenfield, WI)
  • 10 days ago

Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....

Pharmacy Customer Service Associate

  • West Allis, WI (2 miles from Greenfield, WI)
  • 11 days ago
  • West Allis, WI (2 miles from Greenfield, WI)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Waukesha, WI (11 miles from Greenfield, WI)
  • 13 days ago
  • Waukesha, WI (11 miles from Greenfield, WI)
  • 13 days ago

Looking for people, that can operate in a fast paced environment. Customer interaction is going to be part of the job. Employees should be able to cheerfully engage with the customer....

Client Service Representative

  • Greenfield, WI
  • 15 days ago
  • Greenfield, WI
  • 15 days ago

and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...

Customer Service Associate

  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 16 days ago
  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 16 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

LP Customer Service Associate II

  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 22 days ago
  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Tactical Uniform)

  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 23 days ago
  • Milwaukee, WI (5 miles from Greenfield, WI)
  • 23 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Greenfield, WI

Moving to Greenfield, WI? Find some basic demographic data about Greenfield, WI below.


Local
National
5,893,722
141,683

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Greenfield, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Greenfield, WI offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »