Customer Service Jobs in Brookfield, WI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Hales Corners, WI (8 miles from Brookfield, WI)
- 1 day ago
- Hales Corners, WI (8 miles from Brookfield, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Customer Service Representative
- Waukesha, WI (6 miles from Brookfield, WI)
- 1 day ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 1 day ago
Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team....
Customer Service Associate - Temporary
- Franklin, WI (12 miles from Brookfield, WI)
- 1 day ago
- Franklin, WI (12 miles from Brookfield, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
customer service....
Floating Customer Service Representative - South Region
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 days ago
Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team....
Customer Service Representative
- Waukesha, WI (6 miles from Brookfield, WI)
- 5 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 5 days ago
Your sharp problem-solving skills and ability to seize cross-selling opportunities will set you apart as a key asset to our team....
- Milwaukee, WI (9 miles from Brookfield, WI)
- 5 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 5 days ago
This position reports to the Customer Service Supervisor....
Pharmacy Customer Service Associate
- Wales, WI (14 miles from Brookfield, WI)
- 5 days ago
- Wales, WI (14 miles from Brookfield, WI)
- 5 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - 1284
- Pewaukee, WI (8 miles from Brookfield, WI)
- 7 days ago
- Pewaukee, WI (8 miles from Brookfield, WI)
- 7 days ago
JOB REQUIREMENTS: Customer Service Associate - 1284 Summary: Tri-Phase Automation is a unique distributor with over 25 years of service of innovation in the automation industry....
- Milwaukee, WI (9 miles from Brookfield, WI)
- 9 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Mequon, WI (13 miles from Brookfield, WI)
- 10 days ago
- Mequon, WI (13 miles from Brookfield, WI)
- 10 days ago
Develop, revise and continuously improve GenMet\'s order entry and customer service instructions, policies, and procedures....
Retail Customer Service Associate
- Milwaukee, WI (9 miles from Brookfield, WI)
- 17 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store\'s business, including print, signs & graphics, and shipping....
Join the growing team at First Business Bank as a Client Service Specialist! At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority...
Retail Customer Service Associate
- Franklin, WI (12 miles from Brookfield, WI)
- 28 days ago
- Franklin, WI (12 miles from Brookfield, WI)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...
Retail Customer Service Associate
- Waukesha, WI (6 miles from Brookfield, WI)
- 28 days ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 N Springdale Rd, Waukesha, WI...
Demographic Data for Brookfield, WI
Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brookfield, WI
Highest Education Level
Customer Services in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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