Customer Service Jobs in Follansbee, WV
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Canonsburg, PA (21 miles from Follansbee, WV)
- 1 day ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 1 day ago
Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...
Summer Customer Service Representative - Southpointe
- Canonsburg, PA (21 miles from Follansbee, WV)
- 4 days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 4 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - Bank Plaza
- Wheeling, WV (18 miles from Follansbee, WV)
- 7 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 7 days ago
Cash handling and customer service experience preferred....
Customer Service Associate - Temporary
- Moon Township, PA (23 miles from Follansbee, WV)
- 7 days ago
- Moon Township, PA (23 miles from Follansbee, WV)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (18 miles from Follansbee, WV)
- 24 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 24 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Summer Customer Service Representative - Float - Bank Plaza
- Wheeling, WV (18 miles from Follansbee, WV)
- 27 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 27 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Commercial Banker - Commercial Banking Admin WHE
- Wheeling, WV (18 miles from Follansbee, WV)
- 28 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 28 days ago
Cross sell banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department....
Sales & Customer Service Associate
- McMurray, PA (21 miles from Follansbee, WV)
- 30+ days ago
- McMurray, PA (21 miles from Follansbee, WV)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Coraopolis, PA (23 miles from Follansbee, WV)
- 60+ days ago
- Coraopolis, PA (23 miles from Follansbee, WV)
- 60+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Summer Customer Service Representative - Float - Follansbee
- Follansbee, WV
- 60+ days ago
- Follansbee, WV
- 60+ days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
service representatives Requirements 3+ years of B2B customer service experience The ability to speak fluent French or Spanish is a plus!...
Retail Customer Service Associate
- Washington, PA (21 miles from Follansbee, WV)
- 30+ days ago
- Washington, PA (21 miles from Follansbee, WV)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Summer Customer Service Representative - Float - Elm Grove
- Wheeling, WV (18 miles from Follansbee, WV)
- 60+ days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 60+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Hopewell
- Aliquippa, PA (22 miles from Follansbee, WV)
- 60+ days ago
- Aliquippa, PA (22 miles from Follansbee, WV)
- 60+ days ago
Cash handling and customer service experience preferred....
Demographic Data for Follansbee, WV
Moving to Follansbee, WV? Find some basic demographic data about Follansbee, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Follansbee, WV
Highest Education Level
Customer Services in Follansbee, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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