Customer Service Jobs in Yorktown, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Newport News, VA (13 miles from Yorktown, VA)
- 21 hours ago
- Newport News, VA (13 miles from Yorktown, VA)
- 21 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Williamsburg, VA (12 miles from Yorktown, VA)
- 22 hours ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 22 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate- Overnight Shift
- Hampton, VA (16 miles from Yorktown, VA)
- 1 day ago
- Hampton, VA (16 miles from Yorktown, VA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Carrollton, VA (18 miles from Yorktown, VA)
- 1 day ago
- Carrollton, VA (18 miles from Yorktown, VA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Part Time Flexible Customer Service Associate
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 3 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Pharmacy Customer Service Associate
- Suffolk, VA (24 miles from Yorktown, VA)
- 4 days ago
- Suffolk, VA (24 miles from Yorktown, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative (Gloucher)
- Gloucester, VA (14 miles from Yorktown, VA)
- 7 days ago
- Gloucester, VA (14 miles from Yorktown, VA)
- 7 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Retail Customer Service Associate
- Newport News, VA (13 miles from Yorktown, VA)
- 28 days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA (12 miles from Yorktown, VA)
- 30+ days ago
- Jamestown, VA (12 miles from Yorktown, VA)
- 30+ days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
Client Service Representative / CSR
- Newport News, VA (13 miles from Yorktown, VA)
- 45+ days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 45+ days ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Williamsburg, VA (12 miles from Yorktown, VA)
- 60+ days ago
- Williamsburg, VA (12 miles from Yorktown, VA)
- 60+ days ago
As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....
Sales & Customer Service Associate-Newport News Location
- Newport News, VA (13 miles from Yorktown, VA)
- 60+ days ago
- Newport News, VA (13 miles from Yorktown, VA)
- 60+ days ago
As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....
Demographic Data for Yorktown, VA
Moving to Yorktown, VA? Find some basic demographic data about Yorktown, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Yorktown, VA
Highest Education Level
Customer Services in Yorktown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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