Customer Service Jobs in Woodbridge, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate/ Cashier
- Alexandria, VA (17 miles from Woodbridge, VA)
- 4 hours ago
- Alexandria, VA (17 miles from Woodbridge, VA)
- 4 hours ago
un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....
Experienced Client Service representative
- Alexandria, VA (17 miles from Woodbridge, VA)
- 7 hours ago
- Alexandria, VA (17 miles from Woodbridge, VA)
- 7 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Sales & Customer Service Associate
- Reston, VA (23 miles from Woodbridge, VA)
- 22 hours ago
- Reston, VA (23 miles from Woodbridge, VA)
- 22 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Alexandria, VA (17 miles from Woodbridge, VA)
- 1 day ago
- Alexandria, VA (17 miles from Woodbridge, VA)
- 1 day ago
Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....
Retail Customer Service Associate
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 1 day ago
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative/Teller
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
- Arlington, VA (20 miles from Woodbridge, VA)
- 2 days ago
FVCbank Customer Service Representative/Teller Job Description Title Customer Service Representative/Teller Department Branch Reports to Branch Manager Job summary The primary role of the Customer Service...
- Clinton, MD (20 miles from Woodbridge, VA)
- 3 days ago
- Clinton, MD (20 miles from Woodbridge, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Washington, DC (22 miles from Woodbridge, VA)
- 3 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Annandale, VA (15 miles from Woodbridge, VA)
- 6 days ago
- Annandale, VA (15 miles from Woodbridge, VA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Falls Church, VA (17 miles from Woodbridge, VA)
- 7 days ago
- Falls Church, VA (17 miles from Woodbridge, VA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
- Merrifield, VA (17 miles from Woodbridge, VA)
- 8 days ago
- Merrifield, VA (17 miles from Woodbridge, VA)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Dumfries, VA (4 miles from Woodbridge, VA)
- 10 days ago
- Dumfries, VA (4 miles from Woodbridge, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Washington, DC (22 miles from Woodbridge, VA)
- 11 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 11 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
V1BE Mobile Customer Service Representative
- McLean, VA (22 miles from Woodbridge, VA)
- 15 days ago
- McLean, VA (22 miles from Woodbridge, VA)
- 15 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Demographic Data for Woodbridge, VA
Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woodbridge, VA
Highest Education Level
Customer Services in Woodbridge, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »