Customer Service Jobs in Virginia Beach, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 9 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 12 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Virginia Beach, VA (2 miles from Virginia Beach, VA)
- 22 days ago
- Virginia Beach, VA (2 miles from Virginia Beach, VA)
- 22 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Retail Loss Prevention Customer Service Associate I
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 30+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
WAH Mortgage Customer Service Representative
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
This position supports customer service for mortgage customers....
Remote Mortgage Customer Service Representative
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
This position supports customer service for mortgage customers....
Remote WorkHospice CSR / Client Service Representative
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
Strong customer service skills including proactive identification and resolution of customer service issues. Why Work for Interim HealthCare?...
Sales & Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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