Customer Service Jobs in Manassas, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate/ Cashier
- Alexandria, VA (23 miles from Manassas, VA)
- 4 hours ago
- Alexandria, VA (23 miles from Manassas, VA)
- 4 hours ago
un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....
Experienced Client Service representative
- Alexandria, VA (23 miles from Manassas, VA)
- 7 hours ago
- Alexandria, VA (23 miles from Manassas, VA)
- 7 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Sales & Customer Service Associate
- Reston, VA (15 miles from Manassas, VA)
- 22 hours ago
- Reston, VA (15 miles from Manassas, VA)
- 22 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Alexandria, VA (23 miles from Manassas, VA)
- 1 day ago
- Alexandria, VA (23 miles from Manassas, VA)
- 1 day ago
Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....
Pharmacy Customer Service Associate
- Leesburg, VA (20 miles from Manassas, VA)
- 2 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Leesburg, VA (20 miles from Manassas, VA)
- 2 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 2 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Customer Service Representative/Teller
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
FVCbank Customer Service Representative/Teller Job Description Title Customer Service Representative/Teller Department Branch Reports to Branch Manager Job summary The primary role of the Customer Service...
Sr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions Mid-Atlantic
- Leesburg, VA (20 miles from Manassas, VA)
- 5 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 5 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Client Service Representative, National Accounts
- Annandale, VA (15 miles from Manassas, VA)
- 6 days ago
- Annandale, VA (15 miles from Manassas, VA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Falls Church, VA (19 miles from Manassas, VA)
- 7 days ago
- Falls Church, VA (19 miles from Manassas, VA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
- Merrifield, VA (15 miles from Manassas, VA)
- 8 days ago
- Merrifield, VA (15 miles from Manassas, VA)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- McLean, VA (20 miles from Manassas, VA)
- 8 days ago
- McLean, VA (20 miles from Manassas, VA)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Leesburg, VA (20 miles from Manassas, VA)
- 10 days ago
- Leesburg, VA (20 miles from Manassas, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodbridge, VA (15 miles from Manassas, VA)
- 10 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Annandale, VA (15 miles from Manassas, VA)
- 10 days ago
- Annandale, VA (15 miles from Manassas, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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