Customer Service Jobs in Leesburg, VA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Customer Service Associate

  • Chantilly, VA (14 miles from Leesburg, VA)
  • 45+ days ago
  • Chantilly, VA (14 miles from Leesburg, VA)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Amazon Locker+ Customer Service Associate

  • Rockville, MD (24 miles from Leesburg, VA)
  • 18 hours ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 18 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 2 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 2 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Ashburn, VA (6 miles from Leesburg, VA)
  • 2 days ago
  • Ashburn, VA (6 miles from Leesburg, VA)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Sales & Customer Service Associate

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 3 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 3 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 4 days ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 4 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Veterinary Receptionist / Client Service Representative (Full Time)

  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 4 days ago
  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 4 days ago

service, i.e. veterinary, restaurant, retail, or service business Candidate must have a high school diploma or equivalent....

Delivery Driver And Customer Service Associate

  • Manassas, VA (20 miles from Leesburg, VA)
  • 6 days ago
  • Manassas, VA (20 miles from Leesburg, VA)
  • 6 days ago

license with a clean driving record.Physical Requirements: Ability to lift and carry 60+ lbs frequently throughout the day.Must be able to pass a background checkSkills: Excellent communication and customer...

Customer Service Representative

  • Charles Town, WV (19 miles from Leesburg, VA)
  • 8 days ago
  • Charles Town, WV (19 miles from Leesburg, VA)
  • 8 days ago

Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...

Pharmacy Customer Service Associate

  • South Riding, VA (12 miles from Leesburg, VA)
  • 8 days ago
  • South Riding, VA (12 miles from Leesburg, VA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Vienna, VA (23 miles from Leesburg, VA)
  • 12 days ago
  • Vienna, VA (23 miles from Leesburg, VA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Germantown, MD (17 miles from Leesburg, VA)
  • 18 days ago
  • Germantown, MD (17 miles from Leesburg, VA)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Sterling, VA (9 miles from Leesburg, VA)
  • 19 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 19 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

JOB DESCRIPTION SUMMARY: The Sr Client Service Specialist works closely with advisors, line of business specialists, and dedicated client servicing professionals to analyze client data, evaluate...

Customer Service Associate

  • Manassas, VA (20 miles from Leesburg, VA)
  • 23 days ago
  • Manassas, VA (20 miles from Leesburg, VA)
  • 23 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Leesburg, VA

Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.


Local
National
85,022
2,503
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Leesburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Leesburg, VA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »