Customer Service Jobs in Colonial Heights, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Richmond, VA (21 miles from Colonial Heights, VA)
- 17 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Amazon Locker+ Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 17 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 17 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 22 hours ago
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 22 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 1 day ago
- Chesterfield, VA (14 miles from Colonial Heights, VA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Colonial Heights, VA
- 1 day ago
- Colonial Heights, VA
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate - Temporary
- Bon Air, VA (17 miles from Colonial Heights, VA)
- 1 day ago
- Bon Air, VA (17 miles from Colonial Heights, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Part Time Flexible Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 11 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 11 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Richmond, VA (21 miles from Colonial Heights, VA)
- 25 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 25 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business....
Client Relations Specialist - Bookkeeping
- Richmond, VA (21 miles from Colonial Heights, VA)
- 27 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 27 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkRetail Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 28 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
Billing Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
Prior customer service experience....
Client Service Specialist-Apartments.com
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
As a Customer Service Associate, you will play a critical role in driving client satisfaction and experience. You will assess our customers' various needs and provide expert service....
Demographic Data for Colonial Heights, VA
Moving to Colonial Heights, VA? Find some basic demographic data about Colonial Heights, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Colonial Heights, VA
Highest Education Level
Customer Services in Colonial Heights, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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