Customer Service Jobs in Chesapeake, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
PartTime Customer Service Associate Pro Weekend
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 hours ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 6 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Associate - Temporary
- Norfolk, VA (7 miles from Chesapeake, VA)
- 15 hours ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Norfolk, VA (7 miles from Chesapeake, VA)
- 15 hours ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Part Time Flexible Customer Service Associate
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Portsmouth, VA (7 miles from Chesapeake, VA)
- 7 days ago
- Portsmouth, VA (7 miles from Chesapeake, VA)
- 7 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service / Associate Client Support Consultant
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 10 days ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
- Norfolk, VA (7 miles from Chesapeake, VA)
- 14 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 14 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Client Relations Specialist - Bookkeeping
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 28 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 28 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1501 Sams Cir, Chesapeake, VA 23320...
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Hampton, VA (22 miles from Chesapeake, VA)
- 60+ days ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 60+ days ago
Training to help you grow and refine your sales and customer service skills....
WAH Mortgage Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Remote Mortgage Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 90+ days ago
This position supports customer service for mortgage customers....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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