Customer Service Jobs in Saint Albans, VT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Enosburg Falls, VT (17 miles from Saint Albans, VT)
- 7 days ago
- Enosburg Falls, VT (17 miles from Saint Albans, VT)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winooski, VT (22 miles from Saint Albans, VT)
- 13 days ago
- Winooski, VT (22 miles from Saint Albans, VT)
- 13 days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Customer Service Representative
- Burlington, VT (23 miles from Saint Albans, VT)
- 19 days ago
- Burlington, VT (23 miles from Saint Albans, VT)
- 19 days ago
Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration....
- Essex Junction, VT (21 miles from Saint Albans, VT)
- 29 days ago
- Essex Junction, VT (21 miles from Saint Albans, VT)
- 29 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
70182-LP Customer Service Associate II
- Burlington, VT (23 miles from Saint Albans, VT)
- 45+ days ago
- Burlington, VT (23 miles from Saint Albans, VT)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Plattsburgh, NY (17 miles from Saint Albans, VT)
- 30+ days ago
- Plattsburgh, NY (17 miles from Saint Albans, VT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 Consumer Sq, Plattsburgh, NY 12901...
Customer Service Associate III CGI Yesterday Secret Unspecified Unspecified Business - Support saint albans city, VT (ON-SITE/OFFICE) Position Description: CGI Federal is looking for experienced Support...
- Essex Junction, VT (21 miles from Saint Albans, VT)
- 90+ days ago
- Essex Junction, VT (21 miles from Saint Albans, VT)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service....
Demographic Data for Saint Albans, VT
Moving to Saint Albans, VT? Find some basic demographic data about Saint Albans, VT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Albans, VT
Highest Education Level
Customer Services in Saint Albans, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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