Customer Service Jobs in Essex, VT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- South Burlington, VT (7 miles from Essex, VT)
- 1 day ago
- South Burlington, VT (7 miles from Essex, VT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Part Time Flexible Customer Service Associate
- Burlington, VT (9 miles from Essex, VT)
- 3 days ago
- Burlington, VT (9 miles from Essex, VT)
- 3 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Relationship Banking Representative
- Johnson, VT (20 miles from Essex, VT)
- 10 days ago
- Johnson, VT (20 miles from Essex, VT)
- 10 days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Motor Vehicle Direct Client Service Specialist I
- South Burlington, VT (7 miles from Essex, VT)
- 11 days ago
- South Burlington, VT (7 miles from Essex, VT)
- 11 days ago
The ability to process large sums of money and excellent customer service skills are required for this position. This is not a remote position and work will take place within the So....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Colchester, VT (4 miles from Essex, VT)
- 23 days ago
- Colchester, VT (4 miles from Essex, VT)
- 23 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Top customer service when greeting visitors, answering telephones, and guiding clients and their pets to exam rooms....
- South Burlington, VT (7 miles from Essex, VT)
- 25 days ago
- South Burlington, VT (7 miles from Essex, VT)
- 25 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
LP Customer Service Associate II
- South Burlington, VT (7 miles from Essex, VT)
- 27 days ago
- South Burlington, VT (7 miles from Essex, VT)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Plattsburgh, NY (23 miles from Essex, VT)
- 28 days ago
- Plattsburgh, NY (23 miles from Essex, VT)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 Consumer Sq, Plattsburgh, NY 12901...
Retail Customer Service Associate
- Burlington, VT (9 miles from Essex, VT)
- 30+ days ago
- Burlington, VT (9 miles from Essex, VT)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Loss Prevention Customer Service Associate II Tactical w/uniform
- Williston, VT (6 miles from Essex, VT)
- 45+ days ago
- Williston, VT (6 miles from Essex, VT)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Winooski, VT (6 miles from Essex, VT)
- 45+ days ago
- Winooski, VT (6 miles from Essex, VT)
- 45+ days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
70182-LP Customer Service Associate II
- Burlington, VT (9 miles from Essex, VT)
- 90+ days ago
- Burlington, VT (9 miles from Essex, VT)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Essex, VT
Highest Education Level
Customer Services in Essex, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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